World-Class Salon Software
Support
Welcome to Sunlync Support
Live Support:
SunLync Pro Full Suite or Platinum
Support
Mon – Fri: 8:00 am to 9:00 pm EST
Sat – Sun: 10:00 am to 4:00 pm EST
Gold Support
Mon – Fri: 8:00 am to 6:00 pm EST
Schedule Training
Need additional Training? Our
expert will be happy to schedule
a class for you or your team.
Support & Training
Here When You Need Us. Ready to Help You Grow.
At Sunlync, we believe support should be just as intuitive as the software itself. Whether you’re launching your first salon, expanding locations, or introducing new team members, our support resources are built to keep your business moving forward — fast.
How to Get Support
Phone Support:
866-SUNLYNC (866-786-5962)
Monday–Friday, 8 AM–5 PM CST
Email Support:
support@sunlync.com
Mailing Address:
JK Products & Services, Inc.
1823 Grant Ave, Suite A
Jonesboro, AR 72401
Self-Service Training & Tutorials
Get Up to Speed, On Your Schedule
We’re building a robust library of self-guided support content so you and your team can master Sunlync at your own pace.
Tutorial Videos
Quick, easy-to-follow walkthroughs for common tasks, system updates, and feature launches.
Visual Step-by-Step Guides
Screenshots, tooltips, and user interface previews that make learning simple — no technical background required.
FAQ & Knowledge Base (Coming Soon)
Find instant answers to common setup, troubleshooting, and operational questions 24/7.
Need help finding the right resource? Reach out — we’re happy to guide you directly.
Live Product Demo - See Sunlync Pro in Action
Before you commit, let us show you what sets Sunlync Pro apart.
In a guided demo, you’ll get:
- A complete walkthrough of the POS system and dashboard
- Real-time look at EFT automation and customer data management
- Insight into new tools like Friends Tan Free, text messaging integration, and API flexibility
- A peek at the upcoming paperless document system and mobile tools
What’s New in Sunlync Pro?
Our latest version is built for the modern tanning & wellness operator. Explore features like:
- Faster processing and fewer clicks at checkout
- Enhanced dashboard for real-time salon insights (Coming Soon)
- Support for spa service models
- Hosting flexibility: cloud or local, your choice
- New VersaSpa Unity integration (perfect for sunless studios!) (Coming Soon)
