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Version 9 Release Notes
Copyright Notice Copyright 2009-2018 SunLync Software, Inc. All rights reserved. Registered owners of Select software may reproduce this document for the sole purpose of education and salon management. All other photocopies, reproductions, translations or reduction to any electronic medium or...
rating 06 Nov, 2018 Views: 264 Comments: 0
New SunLync Updater Information and Configuration
New SunLync Updater Information and Configuration Overview Beginning in version 9.1.0.0, users will have the ability to use SunLync's new upgrade distribution process. When enabled, workstations using the process will target the SunLync client version associated with the version of the SunLync...
rating 17 Oct, 2018 Views: 164 Comments: 0
SunLync Technical Guide & System Requirements
Copyright Notice Copyright 2009-2017 SunLync Software, Inc. All rights reserved. Registered owners of Select software may reproduce this document for the sole purpose of education and salon management. All other photocopies, reproductions, translations or reduction to any electronic medium or...
rating 12 Oct, 2018 Views: 3556 Comments: 0
EFT Processing window shows different rejection number compare to resubmit number
EFT Processing window shows different rejection number compare to resubmit total amount Purpose of article If a customer has a bigger number in the rejection column of the eft processing window compare to the resubmit window, this will show how to figure out why. Supporting Information -...
rating 08 Aug, 2018 Views: 117 Comments: 0
How To Use SUpdate to Upgrade
How to use SUpdate to Upgrade Description The primary objective of SUpdate utility is to update a client’s computer without the need to download the larger install file. The SUpdate downloads a file that is typically about 50mb. The full install is usually around 280mb. Instructions ...
rating 08 Aug, 2018 Views: 141 Comments: 0
UK Database Parmfile Setup
UK Database Parmfile Setup Purpose of article To configure a SunLync database with UK settings. Sometimes these parameters are required if a customer is getting a time or date error message. Error : '07/31/2018' is not a valid date and time OK Supporting Information - Solution -...
rating 01 Aug, 2018 Views: 13 Comments: 0
SunLync SSL Configuration
Note: This article is for informational purposes only. The SunLync Support Team is unable to provide support on the proper configuration of MySQL for SSL or the creation of certificates. Server Setup Check to see if MySQL has SSL enabled with the query: show variables like '%ssl%'; If the...
rating 03 Jul, 2018 Views: 121 Comments: 0
Version 9 - Upgrade Procedure
Copyright Notice Copyright 2009-2016 SunLync Software, Inc. All rights reserved. Registered owners of Select software may reproduce this document for the sole purpose of education and salon management. All other photocopies, reproductions, translations or reduction to any electronic medium or...
rating 07 Jun, 2018 Views: 577 Comments: 0
Constant Contact Integration Setup
Constant Contact® Integration V9.0.4.2 of SunLync includes the option of integrating with the Constant Contact® Email Marketing suite. This give you the ability to sign up for one of the most popular email marketing suites on the market directly through SunLync. Once you have signed up, you...
rating 04 Jun, 2018 Views: 145 Comments: 0
SlimCD Ingenico IPP320 - Finding the IP address and restarting the device
SlimCD Ingenico IPP320 - Finding the IP address and rebooting the device. Purpose of article The purpose of this article is to assist technicians in finding the IP address for the device and rebooting it without having to power cycle it. To reboot the PC and the pin pad manually To reboot...
rating 29 May, 2018 Views: 96 Comments: 0
Bar code field requirements
SunLync users can configure certain items so that they may be scanned into the system for easier searching. However, there are certain requirements that must be met for this function to work correctly. See below for a list of these requirements: Customer Must be at least 4 characters long, but...
rating 09 Apr, 2018 Views: 110 Comments: 0
Daily Sales Report Explained
Understanding the Daily Sales Report Explanation of the Daily Sales Report The Daily Sales report can be daunting to look at and with this article we aim to assist you in better understanding the information within it, where it comes from, and how to utilize it as best as you can. At the...
rating 05 Mar, 2018 Views: 745 Comments: 0
How To Verify TLS Options in Windows
How To Verify TLS Options in Windows End of Life for TLS 1.0 June 30, 2018 is the deadline for payment processors to disable support for SSL/early TLS and to implement a more secure encryption protocol. TLS 1.0 will no longer be supported as it will have reached its end of life. TLS 1.1 or...
rating 15 Jan, 2018 Views: 12423 Comments: 0
SunLync Alerts
SunLync Alerts The SunLync Alerts THIS IS NOT AN ACTIVE KB ARTICLE AND IS A WORK IN PROGRESS. IT MAY OR MAY NOT EVER BE UTILIZED TO DISPLAY ALERTS. Below you will find time stamped alerts for important issues that may be relevant to your build of SunLync. Please review the Alert and what...
rating 11 Jan, 2018 Views: 95 Comments: 0
SunLync Offline Utility Overview
Purpose of article The SunLync Offline Utility allows salons the ability to process customers and sales when a connection to the database is not present due to either an Internet outage, database repair, or server outage. This is a guide to assist employees on proper operation of the Offline...
rating 18 Oct, 2017 Views: 676 Comments: 0
SunLync Integration with SlimCD
Purpose of article This article is provided in order to display and walk you through the setting up the SlimCD / SunLync integration in order to process credit cards at point of sale and within the EFT Processing screen. Table of Contents Back Office Setup in SunLync Entering / Updating...
rating 20 Sep, 2017 Views: 1476 Comments: 0
Split and Linked Account Ledgers
Understanding Split and Linked Account Ledgers Purpose of this article This article is to explain what a split ledger and split-linked ledger are and the differences between them. Neither of these processes can be reversed, once done. Split Ledger When the account ledger is split, you...
rating 02 Aug, 2017 Views: 222 Comments: 0
SunLync Database Move Expectations
SunLync Database Move Expectations When scheduling a database move with SunLync there are some aspects of the move that will be managed by SunLync however it is important to know that there are also some things that will need to be done that the salon is responsible for. The reason that salons...
rating 26 Jul, 2017 Views: 218 Comments: 0
Lamp Change Utility
Lamp Change Utility Understanding How to Change your Lamps Every tanning salon needs to change their lamps within their beds. The best way to track the hours on a bulb, is from the lamp change utility window. This will allow customers to see hours, and reset their times to zero. This window...
rating 29 Jun, 2017 Views: 120 Comments: 0
Membership Setup
SunLync Membership Setup Overview Purpose of this article Membership setup can be confusing, between the various settings required to complete setup and the impact those settings have on how your membership works within SunLync. There are two main types of memberships, the EFT membership and...
rating 05 May, 2017 Views: 440 Comments: 0
SunLync Scheduler: Explanation & Troubleshooting
Purpose This article is intended to to explain the importance and functionality of the SunLync Scheduler. We will also cover common troubleshooting steps in the event the scheduler service does not start and/or is not working as intended. What does the SunLync Scheduler Service Do? The...
rating 24 Mar, 2017 Views: 554 Comments: 0
Tips
Summary The functionality to accept Tips on Cash and Credit Card transactions have been added to the SunLync Software as of 9.0.2.0. Previously, the only way in which a SunLync point of sale user could process a Tip, was by adding a Custom Service to the POS grid prior to finalizing the sale....
rating 22 Mar, 2017 Views: 334 Comments: 0
SunLync Implementation Guide
Copyright Notice Copyright 2009-2017 SunLync Software, Inc. All rights reserved. Registered owners of Select software may reproduce this document for the sole purpose of education and salon management. All other photocopies, reproductions, translations or reduction to any electronic medium or...
rating 02 Mar, 2017 Views: 1246 Comments: 0
Purchasing Guide: Tablets
Hardware Requirements About Our Software Our SunLync Kiosk application allows the end-user to register themselves & check-in using a standard workstation, or the more popular method, a Windows tablet. Since the release of SunLync Version 8, salon owners have the ability to run SunLync...
rating 13 Feb, 2017 Views: 209 Comments: 0
Employee Maintenance
The Employee Maintenance section of sunlync allows you to insert and update the employee’s information, security settings, store affiliation and store clock-in. This guide was created to help you understand what these sections do. To access the Employee Maintenance section of SunLync you will...
rating 24 Jan, 2017 Views: 448 Comments: 0