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Version 9 Release Notes
Copyright Notice Copyright 2009-2018 SunLync Software, Inc. All rights reserved. Registered owners of Select software may reproduce this document for the sole purpose of education and salon management. All other photocopies, reproductions, translations or reduction to any electronic medium or...
rating 11 Jun, 2019 Views: 3478 Comments: 0
SunLync Technical Guide & System Requirements
Copyright Notice Copyright 2003-2019 SunLync Software, Inc. All rights reserved. Registered owners of Select software may reproduce this document for the sole purpose of education and salon management. All other photocopies, reproductions, translations or reduction to any electronic medium or...
rating 25 Mar, 2019 Views: 5000 Comments: 0
Understanding EFT Draw Days Settings
Understanding Draw Days Settings This document is intended to help you better understand the Draw Day, Submit Day, Freeze Day, and Cancel days in SunLync as well as how they interact with specific EFT Membership options. EFT Draw Days Options Draw Day: The draw day determines on what day the...
rating 14 Mar, 2019 Views: 46 Comments: 0
SunLync Implementation Guide
Copyright Notice Copyright 2003-2019 SunLync Software, Inc. All rights reserved. Registered owners of Select software may reproduce this document for the sole purpose of education and salon management. All other photocopies, reproductions, translations or reduction to any electronic medium or...
rating 08 Mar, 2019 Views: 1954 Comments: 0
SunLync Account Updater
Purpose This document is intended as a guide to using the SunLync SlimCD Account Updater utility. Prerequisites SunLync Version 8.0.10.0 or newer SlimCD Only Tokenized The customer must complete the application process through their processor What The Customer Will Need ...
rating 06 Mar, 2019 Views: 466 Comments: 0
How to properly delete your old offline utility data and replace it with new data (v9)
How to properly delete your old offline utility data and replace it with new data (v9) Purpose of article Sometimes offline data can become corrupted and is no longer usable. Re-downloading the data will allow the customer to use their offline utility again. This guide is for version nine of...
rating 01 Mar, 2019 Views: 96 Comments: 0
Version 8 - Resolved Issues
Copyright Notice Copyright 2009-2016 SunLync Software, Inc. All rights reserved. Registered owners of Select software may reproduce this document for the sole purpose of education and salon management. All other photocopies, reproductions, translations or reduction to any electronic medium or...
rating 26 Feb, 2019 Views: 5175 Comments: 0
Version 9 - Upgrade Procedure
Copyright Notice Copyright 2009-2016 SunLync Software, Inc. All rights reserved. Registered owners of Select software may reproduce this document for the sole purpose of education and salon management. All other photocopies, reproductions, translations or reduction to any electronic medium or...
rating 26 Feb, 2019 Views: 690 Comments: 0
Cayan Account Updater
Cayan Account Updater Purpose of article Understanding the working of the Cayan account updater that can be found in the corporate utility. Supporting Information - Solution - Steps taken to resolve issue Does not update card numbers. Only updates expiration dates. When updated, the...
rating 14 Feb, 2019 Views: 41 Comments: 0
How to reverse a payout
How to reverse a payout Purpose of article How to properly reverse a payout within SunLync. Supporting Information - Solution - Steps taken to resolve issue 1. Log into POS. 2. Select Misc>Payout. 3. Enter "-10.00", instead of 10.00 as if it was a normal payout.
rating 14 Feb, 2019 Views: 13 Comments: 0
Learning the give packages window within SunLync
Give Packages Explanation of Give Packages To example how to properly use the Give Packages window that is located within back office within the promotions tab. Supporting Information - Solution - Steps taken to resolve issue 1. The title you would like to give your give package options....
rating 14 Feb, 2019 Views: 50 Comments: 0
Barcode field requirements
SunLync users can configure certain items so that they may be scanned into the system for easier searching. However, there are certain requirements that must be met for this function to work correctly. See below for a list of these requirements: Customer Must be at least 4 characters long, but...
rating 06 Feb, 2019 Views: 148 Comments: 0
New SunLync Updater Information and Configuration
New SunLync Updater Information and Configuration Overview Beginning in version 9.1.0.0, users will have the ability to use SunLync's new upgrade distribution process. When enabled, workstations using the process will target the SunLync client version associated with the version of the SunLync...
rating 17 Oct, 2018 Views: 322 Comments: 0
How To Use SUpdate to Upgrade
How to use SUpdate to Upgrade Description The primary objective of SUpdate utility is to update a client’s computer without the need to download the larger install file. The SUpdate downloads a file that is typically about 50mb. The full install is usually around 280mb. Instructions ...
rating 08 Aug, 2018 Views: 183 Comments: 0
UK Database Parmfile Setup
UK Database Parmfile Setup Purpose of article To configure a SunLync database with UK settings. Sometimes these parameters are required if a customer is getting a time or date error message. Error : '07/31/2018' is not a valid date and time OK Supporting Information - Solution -...
rating 01 Aug, 2018 Views: 34 Comments: 0
SunLync SSL Configuration
Note: This article is for informational purposes only. The SunLync Support Team is unable to provide support on the proper configuration of MySQL for SSL or the creation of certificates. Server Setup Check to see if MySQL has SSL enabled with the query: show variables like '%ssl%'; If the...
rating 03 Jul, 2018 Views: 183 Comments: 0
Constant Contact Integration Setup
Constant Contact® Integration V9.0.4.2 of SunLync includes the option of integrating with the Constant Contact® Email Marketing suite. This give you the ability to sign up for one of the most popular email marketing suites on the market directly through SunLync. Once you have signed up, you...
rating 04 Jun, 2018 Views: 278 Comments: 0
SlimCD Ingenico IPP320 - Finding the IP address and restarting the device
SlimCD Ingenico IPP320 - Finding the IP address and rebooting the device. Purpose of article The purpose of this article is to assist technicians in finding the IP address for the device and rebooting it without having to power cycle it. To reboot the PC and the pin pad manually To reboot...
rating 29 May, 2018 Views: 461 Comments: 0
Daily Sales Report Explained
Understanding the Daily Sales Report Explanation of the Daily Sales Report The Daily Sales report can be daunting to look at and with this article we aim to assist you in better understanding the information within it, where it comes from, and how to utilize it as best as you can. At the...
rating 05 Mar, 2018 Views: 1708 Comments: 0
How To Verify TLS Options in Windows
How To Verify TLS Options in Windows End of Life for TLS 1.0 June 30, 2018 is the deadline for payment processors to disable support for SSL/early TLS and to implement a more secure encryption protocol. TLS 1.0 will no longer be supported as it will have reached its end of life. TLS 1.1 or...
rating 15 Jan, 2018 Views: 27473 Comments: 0
SunLync Alerts
SunLync Alerts The SunLync Alerts THIS IS NOT AN ACTIVE KB ARTICLE AND IS A WORK IN PROGRESS. IT MAY OR MAY NOT EVER BE UTILIZED TO DISPLAY ALERTS. Below you will find time stamped alerts for important issues that may be relevant to your build of SunLync. Please review the Alert and what...
rating 11 Jan, 2018 Views: 124 Comments: 0
SunLync Offline Utility Overview
Purpose of article The SunLync Offline Utility allows salons the ability to process customers and sales when a connection to the database is not present due to either an Internet outage, database repair, or server outage. This is a guide to assist employees on proper operation of the Offline...
rating 18 Oct, 2017 Views: 745 Comments: 0
SunLync Integration with SlimCD
Purpose of article This article is provided in order to display and walk you through the setting up the SlimCD / SunLync integration in order to process credit cards at point of sale and within the EFT Processing screen. Table of Contents Back Office Setup in SunLync Entering / Updating...
rating 20 Sep, 2017 Views: 2003 Comments: 0
Split and Linked Account Ledgers
Understanding Split and Linked Account Ledgers Purpose of this article This article is to explain what a split ledger and split-linked ledger are and the differences between them. Neither of these processes can be reversed, once done. Split Ledger When the account ledger is split, you...
rating 02 Aug, 2017 Views: 416 Comments: 0
SunLync Database Move Expectations
SunLync Database Move Expectations When scheduling a database move with SunLync there are some aspects of the move that will be managed by SunLync however it is important to know that there are also some things that will need to be done that the salon is responsible for. The reason that salons...
rating 26 Jul, 2017 Views: 279 Comments: 0