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Version 9 Release Notes

Article ID: 657
Last updated: 06 Nov, 2018
Revision: 10
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Copyright Notice
Copyright 2009-2018 SunLync Software, Inc.

All rights reserved.

Registered owners of Select software may reproduce this document for the sole purpose of education and salon management. All other photocopies, reproductions, translations or reduction to any electronic medium or machine-readable form without prior consent in writing from SunLync is forbidden.

Every effort has been made to ensure the accuracy of this guide. However, SunLync makes no warranties with respect to this documentation and disclaims any implied warranties of merchantability and fitness for a particular purpose. SunLync shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual or the examples herein. The information in this document is subject to change without notice.

Trademarks
Select, Solo, and Solo Plus are U.S. trademarks of SunLync Software, Inc.

Other product names mentioned in this guide may be trademarked or registered trademarks of their respective companies and are the sole property of their respective manufacturers.

Key Features


Below you will find information regarding the new features and fixes available in the latest version of SunLync Select. Some items will have additional information available at the end of the document.

Release Considerations

The following details represent considerable changes to existing SunLync Select functions. Please review these details before running the upgrade to this version.

Tips

Functionality to accept Tips on Cash and Credit Card transactions have been added to the SunLync Software.  There is a new option in Store Parameters > Point of Sale to enable this feature.

E-Lync Search

You will now be able to search across the bodies of E-Lync messages. This feature can be enabled via the Corporate Utility. Please note, that the conversion process should be done during non-business hours.

Offline Utility Card on Account


Offline Utility has been modified to allow the Card on Account payment type to be used for purchases. A customer must have an active EFT membership and token and tokenization must be enabled across the database. The standalone computer must also be running the Offline Download Service on a night basis which can be verified and setup via the Offline Download Service Utility.

Fitzpatrick Skin-Typing Scale


A skin-typing rating and survey system has been added to SunLync in order to rate customers skin type based on the Fitzpatrick phototyping scale. In Parameters > Skin Types, there is a new option, “Fitzpatrick Surveys”, which allows you to enter in various questions, answers and points scale based on the answers in order to accurately skin type customers. Please see our support site to obtain supplemental documentation on how to get this set up today

Mobile Manager Employee Notifications


SunLync Mobile Manager customers will now have the ability to receive mobile push notification messages when the following events occur within the database: Employee Clock In/ Out, New E-Lync Message, New Employee Appointment, Reorder Products, Bed Taken Offline. Please see our support site to obtain supplemental documentation on how to get this set up today. SunLync Mobile Manager application purchase and the SunLync Data Services subscription required.

SlimCD EMV Device Integration


SunLync has integrated with SlimCD compatible EMV devices, listed below, in order to accept chip-pin debit and credit cards. These devices can be purchased through SlimCD. Please contact SunLync Support regarding setting up your devices today!

Ingenico iSC250
Ingenico iSC480
Ingenico iPP320
Ingenico iPP350
Verifone MX915
Verifone MX925

Constant Contact® Integration


Target your Clients with Pinpoint Accuracy. Embrace the ability to enhance your customer lists by building them in SunLync with criteria such as purchase history, membership status, birthday, new customer and more! 

Contact Management. Effortlessly build and upload your client lists in SunLync - Constant Contact will handle the rest: unsubscribes, bounces, and inactive emails are updated automatically. 

Track your Success in Real Time. Engage Constant Contact’s real-time tracking tools report who's opening, clicking, and sharing your emails so you can create more effective campaigns. 

Limitless Possibilities. Extend your marketing beyond the standard email. SunLync and Constant Contact are bringing you new ways to reach your client base. This is only the beginning of great things to come! 

You’re Just a Click Away for your Free 60 Day Trial of Constant Contact: Sign Up Now!

New SunLync Upgrade Process

We've listened to your feedback and are pleased to announce a new way for you to roll out SunLync updates across your organization. You will now simply be able to upgrade your server and allow the your workstations to automatically download the updates they need to match that version. This feature will be considered to be in beta for at least one version, so please report any issues you may have to our support team. Please see our dedicated article for more information.

New Version Numbering Scheme

In order to promote consistency and understanding, we're updating our version numbering scheme beginning in version 9.1.0.0. Versions will be numbered as follows: a.b.c.d

  • a - Major SunLync version - This is unchanged form our prior numbering scheme.
  • b - Feature Release - This number will be incremented when a version contains brand new functionality. These releases will likely also contain bug fixes.
  • c - Minor Release - These releases contain only bug fixes and minor design changes to existing functionality.
  • d - Hot Fix - These releases contain a fix to a major issue that was identified and patched outside of our regular release cadence. Hot Fixes should be rare.

What’s New

9.1.2.0

  • Users will no longer be able to delete retail items. (150675, SUN-543) (de)
  • "Run Drawer Reports" button will no longer be visible for uncounted drawers (158853, SUN-527) (de)
  • Users will no longer be able to change payment type descriptions (158413, SUN-526) (de)
  • Changes to when Cancel Date and To Date will be used in PCA integration (160024, SUN-525) (de)
  • Users will automatically be prompted to run a Closing Report after closing a time period. (153513, SUN-524) (de)
  • Removed "Notice" filed from PCA integration. (162690, SUN-495) (de)
  • Added the store name to the header of the Daily Sales report. (SUN-323)
  • Added option to display a 'Point of Sale' button on the login screen, which will automatically start a point of sale session for users. This option is enabled in Store Parameters > Security. (SUN-29, 155640)
  • Added the 'email' mail merge type to EFT documents (SUN-520,160695)
  • German version of DBUpdate will now use saved MySQL password information (157398, SUN-522) (de)
  • Added ability to select the Italian language.
  • Resolved an issue that allowed users to select debit card when swiping a credit card, when a pin pad is not set up in SunLync. (SUN-328, 161756) 
  • Resolved an issue in Offline Utility where a payment type of "Personal Checking" was displayed with the last 4 digits of the credit card, when trying to make a sale using card on account. (SUN-38, 159362)
  • Resolved an issue with the Closing Report causing incorrect income values when giving change from a gift certificate. (158191, SUN-211) (de)
  • Resolved an issue causing membership discounts to be applied to frozen memberships. (SUN-493, 162474)
  • Resolved an issue allowing users to save a promotion if the expiration date is set to a date before the start date. (SUN-32, 152730)
  • Resolved an issue causing an access violation when loading a customer with a PCA membership (160390, SUN-160) (de)
  • Resolved and issue where category specific promotions were not being correctly applied to EFT memberships at point of sale. (157746 SUN-178)
  • Removed the text stating a date range could be used, in the help (?) section of the Stock Adjustment Form report. (SUN-179, 157635)
  • Resolved an issue causing container returns to not be reflected correctly in the Drawer Figures report. (SUN-254, 155602)
  • Resolved an issue where the history and financing buttons would be displayed on a customer with no memberships. (SUN-268, 159135)
  • Resolved an issue causing the Multi Use Label report to include transaction types that should be ignored. (SUN-272, 137722)
  • A reason will now be required when adjust count/drop amounts. (SUN-305, 153511)
  • Resolved an issue with the Account Ledger by type report  not showing Payment On Account transactions when using ledger type Payment on Account. (SUN-327, 161270)
  • Resolved an issue with the packages purchased report, where the total amount would display as #######. (SUN-337, 161514)
  • Resolved an issue in the Membership purchased report where the totals would display as #######. (SUN-338, 161515)
  • PTA Employee Ranking will no longer include EFT batch revenue. (SUN-339, 162007)
  • Resolved an issue causing the total of Pay On Accounts not to match up with the sum of the Payment On Accounts. (SUN-416, 155101)
  • Resolved an issue causing the number of unread ELync messages to display incorrectly in certain circumstances. (SUN-428, 156266)
  • Manually inserted credits packages will no longer be rounded. (SUN-430, 156551)
  • Resolved an issue resulting in an error when a space character was entered in a payout amount field. (SUN-436, 161053)
  • Resolved an issue causing membership upgrade credit to be applied twice at POS (SUN-437, 161059)
  • Resolved an issue where the offline utility would not open when choosing to run offline utility after losing connection to the database. (SUN-492 ,162485) 
  • Resolved an issue causing happy hour pricing not to be copied to when copying an equipment pricing record (SUN-182)
  • Resolved an issue causing multiple EFT memberships to appear on a client's account after approval on resubmit. (159787, SUN-162)
  • 'Number of EFT draws' will now increment for draws on memberships that are set to be frozen in the future. (SUN-45, 135383)
  • Item quantities for container returns and combos will now adjust to match the parent line item's quantity. (SUN-348, 156940)
  • Resolved an issue causing deleted combos to still be applied at point of sale. (SUN-444, 162026)
  • Resolved an issue causing all items to be removed from the sales grid when removing one item in a combo. (162835, SUN-510)
  • Removed extra message box when  tanning regulations are warning or stopping customer from tanning (SUN-521) 
  • Resolved an issue causing terminated tariffs to be retrieved in PCA integration. (160874, SUN-530) (de)
  • Resolved an issue allowing POS to be put into background after customer search (160875, SUN-531)
  • Offline Utility will now write the log file to C:\ProgramData\SunLync\Logs\OfflineUtilLog_[date], resolving an error introduced in 9.1.0.0 (SUN-558, 163089)
  • Resolved an issue causing refund amounts to be added to the grand total in the Journal Report. (163080, SUN-563) (de)
  • Resolved an issue causing cash totals to be multiplied in the Journal Report (163081, SUN-562) (de)
  • Multiple files moved to new translation process. All translation files now found in \SunLync\Translations (SUN-532, SUN-533, SUN-534, SUN-535, SUN-536, SUN-537, SUN-538, SUN-539, SUN-540, SUN-541, SUN-542, SUN-523)
  • General refactoring and performance improvements (SUN-488, SUN-564)

9.1.0.2

  • Resolved an issue causing memberships to not unfreeze at POS. (SUN-178)

9.1.0.1

  • Fixes to TServer.exe

9.1.0.0

  • Added new upgrade process. See dedicated article. (SUN-282, SUN-285, SUN-289, SUN-297) (Beta release)
  • Added functionality for KM100 timers in SunLync and TServer (SUN-194)(Germany Only)
  • Changed translations to use a local .sil file rather than being hard coded. This will allow of easier adjustments in the future (SUN-214)
  • Changed PCA status code "PERMANENT_LOCKED" from "On Hold" to "Terminated" in SunLync (SUN-93) (de)
  • Changed Chip Card behavior to not prompt for card after reversing a tanning transaction. (SUN-312) (de)
  • Adjusted the default read delay to 600ms for TServer/SunINI (SUN-320)
  • Changed the behavior of the Address2 field in PCA integration to no longer record '0' when blank. (SUN-307) (de)
  • Resolved an issue in Store Parameters causing a "List index out of bounds" error when switching between languages. (SUN-445, 162331)
  • Resolved an issue where an employee was able to affiliate a document to a store that they were not affiliated to themselves. (SUN-35, 138943)
  • Resolved an issue in the German version where bar codes could not start with the number '4'. (158261, SUN-124) (de)
  • Resolved an Issue where the Happy Hour(HH) discount percentage was applied twice when a client is tanning on a package and there is a HH discount percentage set up for both walk-in pricing as well as package equipment pricing. (159974, SUN-306).
  • Resolved an issue where there would be a SQL Syntax error upon resubmitting a batch due to their being a special character (/ , \ , or ' ) in any of the customer billing information.  (161213, SUN-263)
  • Resolved an issue with biometrics using v4.0 drivers where the user would not be prompted that their fingerprint was successfully registered, and the corresponding audit log entry would not be written.  (161807, SUN-321)
  • Changed Cayan Genius integration to use V2 of the Cayan API for compatibility with the new Genius firmware update. (SUN-446) 
  • Resolved an Issue in where promotions could not be applied to inventory if it was linked to a piece of equipment.  (SUN-458, 162269)
  • Modified Cayan Genius integration to treat "REFERRAL" responses as a decline. (SUN-281, 161473)
  • Release notes have been combined into one document rather than separate documents for features and issues. 
  • Added functionality to PCA integration to allow handling of multiple PCA services being returned from the PCA API. (SUN-308)


9.0.4.5

  • Added the ability to disable the signing of cancellation and freeze documents from the Membership tab in POS. (SUN-187, SUN-167, 160455)
  • Added additional column for voids on the Drawer Figures Report. Voids and refunds will now be listed separately on this report. (SUN-200, 153888)
  • Added the ability to disable regulated tanning for clients of certain skin types. (SUN-206, 160456)
  • Due to some feedback that this label was causing confusion, changed text at POS from "Active Memberships/Packages/Courtesy Tans" to "Services Available for Use" (SUN-213)
  • Resolved an issue with store filtering in the Audit Log. (SUN-13 , 156958)
  • Resolved an issue causing packages not to be removed from a client's account after a refund when the 'auto-combine packages' store parameter is enabled.(SUN-16, 160455)
  • Changed login credential check to resolve issue causing user names containing 'pos' to be interpreted as an attempt to login to POS (SUN-18, 154179)
  • Resolved an issue generating an error when attempting to block appointments for a time period where an appointment already exists (SUN-26, 157697)
  • Resolved an issue causing the "week start" day to always be set to Sunday in Desktop settings when the language is set to German (SUN-27, 157698)
  • Resolved as issue causing internal fees to be rounded when not intended (SUN-42, 155433)
  • Resolved an issue causing the user not to be prompted to enter bank information and address when updating a client's card on file (153055, SUN-60)
  • Resolved an issue causing the "Default search to Customer Issues" setting in Security Templates to not work as intended. (SUN-121, 136776)
  • Resolved an issue causing it to appear that tax was charged during EFT resubmits when it was not. (159586, SUN-163)
  • Resolved an issue causing an empty supplemental fee batch to be created when supplemental fees have been removed from all clients that used to pay them. (SUN-171, 159114)
  • Resolved an issue causing sales goals to report incorrect figures after modifying a transaction. (SUN-172, 159023)
  • Resolved an issue generating a floating point error when performing inventory adjustments for high value items. (SUN-188)
  • Resolved an issue causing the English label not to be shown for "expiration days" on the Inventory Maintenance screen. (SUN-244, 161426)

9.0.4.4


***Please note that due to SUN-165, it's expected that EFT revenue information will take some time to populate for display on Mobile Manager***

  • Added option to enable functionality for Walk-In Tans, where no pricing record has been set up, the bed will not be displayed as an available piece of equipment to be turned on.  (147037)
  • HTML is now an accepted text format for outgoing emails.  (154331)
  • When the sale or freeze of an EFT is processed, SunLync will now check against the proration table in order to determine whether to charge the prorate amount of a flat rate amount for the sale, freeze, or unfreeze of a membership.  (157164)
  • Resolved an issue which caused a "Field Client Number not found" error to appear when a resubmitted Freeze Fee is Approved.  (159936)
  • Resolved an issue which caused a "Microsoft MSXML is not installed" error message when attempting to process a MANUAL credit card transaction, using the SlimCD gateway with TIPS enabled.  (159347)
  • Resolved an issue which caused a VOID of a transaction performed in back office to result in a Access Violation error.  (158862)
  • Resolved an issue which caused an Access Violation to be logged to the SlimCDDevices log file upon canceling the SlimCD manual token request window.  (159449)
  • Resolved an issue which caused clients that were inserted into SunLync via Offline Utility to have their date of birth saved incorrectly when using SunLync with a non-US time/ date format.  (147501)
  • Resolved an issue which caused Columbian recurring receipt numbers to be incremented even in events where the transaction total is $0.  (158959)
  • Resolved an issue which caused the FORCE amount to be greater than the AUTH amount when processing a credit card transaction which returns a partial approval with TIPs enabled.  (159014)
  • Resolved an issue which caused the Lamp Change Utility to not display when pressing the button from the Equipment Maintenance window.  (159481)
  • Resolved an issue which caused Token AUTHs to always send as a $0 AUTH regardless of what Tokenization option was selected in back office when utilizing the Augusta chip card reader.  (159074)
  • (DE)  Resolved an issue which caused long loading times for customer searches to progressively get longer as the application stayed open.  (159653)
  • (DE)  Resolved an issue which caused SunLync to close upon finalizing a PCA membership sale.  (159884)
  • (DE)  Resolved an issue which caused a " '0.00' is not a valid floating point value." error to occur when attempting to tan a client in the Offline Utility.  (152552)
  • (DE)  Resolved an issue with using New Ergoline PCA Chip Cards that was causing SunLync to read only 8 of the 10 digits on the card. (160600)
  • Resolved an issue which caused the Customers Waiting and Approximate Wait Time to not display any information in the room availability screen. (156786, SUN-67)
  • Resolved an issue which was causing freeze dues refunded as points to not be applied to the customer's points ledger. (152070, SUN-58)
  • Resolved an issue which caused the Tans Per Hour report to only run for the entire day and ignoring any time range that was set. (151167, SUN-56)
  • Resolved an issue causing EFT freeze dues to be refunded when the payment was rejected (SUN-55, 150768)
  • Resolved an issue which caused commission for a product sale to be multiplied by the QTY of products sold if the QTY is increased in the sales grid and a BOGO promotion is then applied. (148972, SUN-54)
  • (DE) Resolved an issue which caused the region field in store parameters to lose it's value when switching between two different languages. (147717, SUN-53)
  • Resolved an issue which caused combos to be copied across multiple memberships if you clicked the 'X' button to close the attach combo window instead of cancel. (147303, SUN-52)
  • Resolved an issue which caused rules with an age restriction to not accurately apply to people whose age was close to exceeding the max age set in the rule but did not yet exceed it. (144273, SUN-49)
  • Resolved an issue causing a floating point error on store-to-store transfers when the average cost of a product exceeded $999.99 (SUN-44, 155434)
  • (DE) Resolved an issue which caused you to be unable to export a closing report directly to a file. (155430, SUN-41)
  • (DE) Resolved an issue which caused a decimal point value in the flat rate points earned field in equipment pricing to round to the nearest whole number. (155429, SUN-40)
  • Resolved an issue causing users to be prompted to enter billing info at POS when attempting to tan a client with an invoice paid EFT. (SUN-34, 158075)
  • Performance improvements for large databases in the SunLync Scheduler (SUN-165, 160888)
  • Resolved an issue causing ad screens not to function when showing equipment wait time on the info portal. (SUN-68, 156782)
  • Resolved an issue which caused documents to be emailed to customers as a Word Document instead of as a PDF when the option "Do not Use Mail Service and send messages directly" was checked in Email Settings. (155684, SUN-65)
  • (DE) Resolved an issue generating an error when transferring Chip Card balances. (SUN-156, 160870)
  • Resolved an issue which caused a flat rate happy hour discount that is greater than the price of a walk-in tan to refund the difference between the flat rate discount and the walk-in price to the customer. (156785, SUN-70)
  • Resolved an issue which was allowing you to check-in a customer for more sessions than what was available on their check-in. (159330, SUN-30)
  • Resolved an issue which was causing a "Is not a valid integer value" if the store name in the SunINI was too long. This issue only effected databases running MySQL 5.5. (158505, SUN-122)
  • Resolved an issue causing a buffer error in the report interface (SUN-123, 147833)
  • Corrected the tab order on the Promotions Maintenance screen (SUN-127 , 152735)
  • Fixed various typos and display issues ((SUN-158,160771), (SUN-159,160617)


9.0.4.2


The Constant Contact® Integration is available.   See additional setup information here.

  • Memberships Discounts can now be applied for specific products.  (153278)
  • The Promotion setup for Retail Categories has the option to not allow the promotion to exceed the product category's max discount amount.  (153276)
  • When upgrading or downgrading services, you now have the ability to Keep the original membership's Supplemental Fee Draw Date.  (158232)
  • Retail Items can now be discounted as a percentage with a Retail Item Promotion.  (153265)
  • Membership and Package Maintenance screens will now include an "Attach Rule" button in order to quickly attach, detach and view Service Rules.  (157489)
  • Resolved an issue which caused a "Socket Error # 10054 Connection reset by peer" connection error when attempting to process manual TLS 1.2 transactions with SlimCD.  (159172)
  • Resolved an issue which caused a "Microsoft MSXML is not installed" error message when attempting to process a MANUAL credit card transaction, using the SlimCD gateway with TIPS enabled.  (159347)
  • Equipment Types will no longer be permanently removed from the data when deleting Equipment Types from the UI - this resolved an issue where historical reporting would no longer be able to report on equipment that was deleted.  (157211)
  • Resolved an issue where the payment amount wouldn't equal the amount that the customer prepaid their EFT for in the event there's Processing Fees included in the EFT payment.  (157396)
  • Resolved an issue which caused a "Column count doesn't match value count at row 1" error to occur when attempting to archive data from Corp Utility for tables that have been adjusted since the last archive.  (154803)
  • Resolved an issue which caused a "stale" MySQL connection to open when starting TServer.  (156297)
  • Resolved an issue which caused equipment with a Timer Mode of 2 (primarily Versa Spa booths) to not reflect the correct status in the event the bed was in Dirty status but the floorplan reflected Delay status.  (157018)
  • Resolved an issue which caused an "Access Violation" error to occur when applying two inventory bundled discounts to the transaction grid.  (157745)
  • Resolved an issue which caused a credit card Void to not perform correctly when attempting to Void one of multiple payments in a transaction where Tips is enabled.  (157740)
  • Resolved an issue which caused the wrong client promotion to be applied at POS in the event the customer had multiple client promotions affiliated to their account.  (157482)
  • Resolved an issue which allowed promotions to be applied to inventory items that are flagged as "No Promotions Allowed" only in the case where the "PromoValueDistribution" global flag is set to 0.  (157355)
  • (DE)  Resolved an issue which caused Cleaning Mode to not be enabled for rooms on Ergoline Timers.  (156545)

9.0.4.1

  • Resolved an issue which caused the scheduler to expire Memberships which were set to Purchased but had an Expiration Date in the past due to purchasing a Membership which included an additional Membership with a set amount of Expiration Days.  The Scheduler service will now disregard Memberships set with a Status of Purchased during the midnight update.  (158835)
  • Resolved an issue which caused the Employee Scheduling time slot increments to not display properly according to the Business Day start time in the Store Parameters.  This was caused by a bug in our MyDAC connection component which has been updated.  (154178)
  • (DE)  We will now strip PCA ID Cards of the 'pca' string prior to passing the information to the PCA API.  (158515)
  • (DE)  PCA Memberships will now be displayed in the event they have a negative "PCA Current Balance" and a status of "UNLOCKED".  However, the PCA Membership will be hidden in the event a customer has a negative "PCA Current Balance" with a status of "TEMP_LOCKED".  (158766)

9.0.4.0

  • You will now be able to select referral sources when selling memberships and packages at point of sale and report on them.  (153537)
  • When combining Supplemental Fees with Monthly Dues, SunLync will now allow you to make the Supplemental Fee exempt from taxes even when the Monthly Dues are set to be subject to Service Tax and/or Tan Tax.  (153506)
  • The Database Update application will require the database connection password in order to run the latest MySQL scripts.  (155863)
  • Functionality has been added to the Print Receipt drop down in the History section at point of sale, to allow employees to view the details of the receipt instead of needing to print it.  (151358)
  • A Store Parameter has been added in order to control the ability to enable or disable online appointment functionality separate from in-store appointment booking.  (154333)
  • ACH batch uploads to SlimCD FTPS site will no longer be allowed.  (152821)
  • An Appointment Block Multiplier has been added to the Equipment Control window which will allow customers making online bookings, via AppointmentLync, to automatically allot X amount of time slots per appointment.  (154334)
  • Reminder email functionality has been added to the appointment functionality within SunLync.  (154332)
  • The ability to enter Store Hours which will be displayed in AppointmentLync has been added to the Store Parameters menu.  (154330)
  • A new option has been added to the EFT Rejection email process to allow you to pause for X number of seconds between the connection and sending of a rejection e-mail.  (150133)
  • Adjustments have been made to the EFT / POS process and Payment Type linking procedures to account for MasterCards with a bin starting with a 2.  (139767)
  • The SunLync API will now correctly update customer demographics and communication preferences using 2 calls compared to 22 calls for each individual field.  (148667)
  • The EFT Parameters have been altered to allow the option "After X Consecutive Rejections Terminate Customer Membership" to be enabled for Frozen Memberships.   Also, Frozen Memberships that have been Terminated, during the Post process, will not be attempted in the resubmit.  (150835)
  • (DE) A new Store Parameter option has been added to allow the user to enter the PCA URL for SunLync to use in order to communicate with the PCA API.  (155390)
  • (DE) An enhancement has been created to allow for Chip Card balances to be moved to particular credit packages in SunLync.  (147851)
  • (DE) Customer specific fields will not be shown on payout receipts and the payout amount will be categorized as "Amount" instead of "Change Given".  (153135)
  • Resolved an issue which caused a service or product to not be added to the transaction grid in the event it's a Combo item on the sale of the membership.  (153851)
  • Resolved an issue which caused historical appointments to not be displayed when moving a piece of equipment to another room of a salon.  (152982)
  • Resolved an issue which caused purchased memberships to not display in the "Memberships Purchased" reports when logged into a different store than the stores you're attempting to display data for.  (153792)
  • Resolved an issue which caused Report headers to not display when the UI language is set to Dutch.  (154196)
  • Resolved an issue which caused the F5/ Tan button to be grayed out after processing a UV tan without UV Regulations set.  (152222)
  • The search filter functionality in Offline Utility will now function properly in the Membership, Inventory and Package selection screens.  (153240)
  • Voiding or refunding a Cayan Gift Card sales will now deactivate the gift card.  (152797)
  • Resolved an issue which caused a syntax error to occur when inserting a Walk-in tan rate for a piece of equipment.  (153460)
  • Resolved an issue which caused an "Access Violation" error to appear when canceling an appointment in SunLync.  (153912)
  • Resolved an issue which caused an Offline Utility token to be processed twice.  This would only occur if a customer has the same Token ID assigned to multiple EFT memberships by updating multiple EFT memberships via the "Update Account Information For All Active Memberships"  button in Customer Maintenance.  (152891)
  • Resolved an issue which caused Cayan token requests to be sent to the Genius device without initiating the EMV tray when the Genius device and the customer's Cayan account has EMV capabilities enabled.  (155687)
  • Resolved an issue which caused electronic documents to be sent to customers in BLOB format instead of PDF when sending documents through the SunLync Mail Service.  (155078)
  • Resolved an issue which caused processing credit card transactions to leave stale database connections open.  (155122)
  • Resolved an issue which caused SunLync to request multiple credit card payment entries in the event a Cayan gift card activation fails.  (155168)
  • Resolved an issue which caused the EFT contract to not automatically load upon selling it at point of sale due to the membership having the Supplemental Fee enabled.  The update scripts will now set the Supplemental Fee contract to that of the EFT contract if a Supplemental Fee contract isn't set and Supplemental Fee is enabled.  (156582)
  • Resolved an issue which caused the EFT Refund - Void Detail to not report taxes on refunded EFT resubmits.  (155100)
  • Resolved an issue which caused the Supplemental Fee Draw Date to not be set when selling the EFT Membership at point of sale.  (155739)
  • Resolved an issue which caused the tan tax options on services to falsely display that tan tax was exempt.  (155405)
  • Resolved an issue which caused transactions to successfully approved in SunLync in the event a Authorization is approved but the Force transaction is not.  (154122)
  • Resolved an issue which caused a " "" is not a valid integer value " error to occur when canceling out of the Submit NACHA batch window.  (151048)
  • Resolved an issue which caused the floor plan to lose the bed images temporarily, when changing the floor plan background image.  (154153)
  • Credit card transactions that are approved with a "Card Already Approved" approval reason will have its receipts printed with the Approval Code set to "Card Already Charged" and card number removed from the receipt.  (153085)
  • Resolved an issue which allowed appointments to be entered even though All Day Blocked Availability for a particular Room or Employee was present.  (153951)
  • Resolved an issue which allowed the F10 / Sale button to be pressed multiple times for a single sale causing reporting errors.  (152885)
  • Resolved an issue which caused a " Unknown column 'TotalSpent' in 'where clause' " error to occur when attempting to run a Data Retrieval template with a "Total Spent" filter.  (147457)
  • Resolved an issue which caused a "Error:503 Buffer too small for string or missing null byte" error to occur when attempting to run the Customer Analysis Management Report when your salon store names are longer than 500 characters.  (152720)
  • Resolved an issue which caused a "ReceiveHeader: Net packets out of order" error message to occur when accessing Appointments in SunLync.  This was due to an increase in the amount of database connections the Appointment book was making in order to obtain data for displaying appointment info.  (154925)
  • Resolved an issue which caused a "valid floating point value" error to occur when attempting to enter in an amount into the Payment Amount field at point of sale.  (153911)
  • Resolved an issue which caused a membership to be refunded in the event a Custom Service has the same unique identifier as the membership.  (154603)
  • Resolved an issue which caused an incorrect Total Variance amount to be displayed on the Drawer Figures report when a MasterCard and Visa transaction are performed at point of sale.  (153131)
  • Resolved an issue which caused EFT Supplemental Fees to be included in the over the counter sales figures.  (146351)
  • Resolved an issue which caused multiple memberships purchased in a transaction to only display as one in the Memberships Purchased report.  (146472)
  • Resolved an issue which caused the customer's fingerprint to be required in the event a customer's tan is reversed from the tan line and the customer is immediately sent to the correct bed.  (153127)
  • Resolved an issue which caused the Desktop Goals to randomly stop updating store and employee statistics.  (154953)
  • Resolved an issue which caused the PTA report to not take into account voided tans which altered the average totals.  (145622)
  • Resolved an issue which caused the Quantity and Given Points variable to always reflect '0'.  (153373)
  • Resolved an issue which caused the Supplemental Fee Draw Date to be set to the wrong year in the event the Supplemental Fee Frequency is set to Annual Month and the Next Draw Date of the EFT Membership is past the month of the Frequency Month in the current year.  (147204)
  • Resolved an issue which caused time slots to not appear in AppointmentLync in the event the store's "Start Time" was set to a default value of NULL.  (152767)
  • Resolved an issue with the Customer Activity report, pulled from the Count / Drop process, where the Grand Total of payments was miscalculated and showed a discrepancy compared to the Customer Activity report pulled from the Report Interface.  (153576)
  • Resolved an issue with the Lamp Usage report where the facial lamps would display 0 as the Expected and Life Remaining value.  (152737)
  • The Equipment Pricing options located on the Point of Sale > Equipment Pricing window, in Store Parameters, have been restored.  (154132)
  • Resolved an issue which caused the Customer Activity report to display an increased Payments total when a Payout is completed at point of sale.  (151124)
  • Updated the SlimCD DLL files that have resolved known issues with the EMV Verifone devices.  (153919)
  • You will now be able to save 12 digit key tag numbers starting with any character as long as two-click bar code scanning is enabled.  (157644)
  • Resolved an issue which caused Freeze Dues to be discounted by the Membership Discount amount.  (157801)
  • Resolved an issue which caused sold Upgrades for Memberships to not be displayed on the customers account who purchased them.  (158251)
  • (DE)  The Closing Report will no longer include voided container return transactions.  (153853)
  • (DE) Resolved an issue which caused a "0.0 is not a valid timestamp" error to occur when opening the All Schedules window for Employee Scheduling.  (153852)
  • (DE) Resolved an issue which caused salons within a database to not be able to close a time period if it's already been closed by another location.  (155607)
  • (DE) Resolved an issue which caused the Closing Report to include the Debit Card Amount in the Cash Balance Amount totals.  (156150)
  • (DE) Resolved an issue which caused the Closing Report to not balance correctly for an individual store in the Income by Payment Type section of the report due to the report using all stores for total figures in that section.  (155632)
  • (DE) Repositioned the "OK", "<-" and "->" buttons in the Count/ Drop window.  (153512)
  • (DE) Resolved an issue which caused a "List index out of bounds" error to occur when accessing the IBAN Billing Info tab in Customer Maintenance.  (153372)
  • (DE) Inventory Maintenance will now have a static VAT rate name label instead of a percentage.  (153141)

9.0.3.3

  • Resolved an issue which caused Cayan token requests to be sent to the Genius device without initiating the EMV tray when the Genius device and the customer's Cayan account has EMV capabilities enabled.  (155687)

9.0.3.2

  • The Augusta ID Tech Reader has been added as an EMV reader option for the SlimCD Gateway integration.  (148671)
  • The Happy Hour discount functionality will now have the ability to set a time slots per day of the week and set an Happy Hour amount for Walk-In and Service pricing.  (146889)
  • To further adhere to PCI Compliance, the Offline Utility will no longer prompt for the employee to insert billing information when selling an EFT membership.  However, when the customer attempts to tan, an override message will warn the employee that the customer doesn't have billing information on their account.  (153550)
  • Added a "Run drawer reports" button to the Daily Drawer Figures screen to allow an employee to run the Customer Activity & Drawer Figures Reports and if you are in the German region the new Closing Report.  There is also a Security Template option on the Employees (pg. 1) screen, that will only allow the employee to ONLY view drawer figures for drawers in which they've processed transactions.  (146555)
  • The option to enable the Belgium Exposure Schedule has been added into the Store Parameters in order to limit the customer's ability to tan based on Belgium tanning regulations.  (147768)
  • Service Promotions will be able to be applied to unfreeze prorate dues.  (145833)
  • The customer PIN will now be able to be bypassed with proper access rights and also tracked in the audit log.  (145834)
  • The cash drawer identifier and end date will now be displayed in the Audit Log for Drawer Figure Adjustments.  (152285)
  • The employee will be prompted with the Receipt Number during the prompt to "Print a receipt?" after a sale has been finalized.  (152032)
  • The SunLync API Utility application will now include the ability to check for a new version of the SunLync API application files.  (150440)
  • There is a new option in Store Parameters > Point of Sale > Receipts to print receipts upon the following actions:  Refunds, Voids, Store Credits, Payouts and Container Returns.  (152034)
  • There is the ability to limit the amount of days an employee can run reports for as well as the ability to set a time range during those days.  (146376)
  • When performing an initial PRINT of a receipt that was not initially printed during the sale, "REPRINTED RECEIPT" will not show up on the receipt.  (152033)
  • (DE) A closing procedure has been added in order be able for the employee to run a Closing Report for "closed periods" for which data isn't able to be changed by way of performing a refund or void.  Voids will only be allowed on transactions which occur on the same day.  (143242)
  • (DE) A Reason can be selected and tracked in the event a user needs to count the drawer if the drawer had not already been counted.  (153044)
  • (DE) At the end of the Cash Drawer Count process, the button to run the Customer Activity Report will be replaced with a button to run the Journal report.  (152039)
  • (DE) During the Drawer Count process, if a variance is detected in any of the payments used in the drawer currently being counted, a new screen will appear that will give the user the opportunity to recount and log the variances to the audit log.  This screen has NO EFFECT on the drawer details itself as it will not overwrite the initial count values with the recount.  It only logs the count and recount values to the Drawer Adjustment audit log.   Also, if the variance is negative, it's red colored and if positive, it's green colored.  (152283)
  • (DE) For GoBD requirements, History Mode is not able to be enabled for closed periods.  Also, adjustments have been made to the History Mode Transactions report to not display Net and Tax fields and add Sum and Total fields.  (143590)
  • (DE) SunLync created an integration with SunUP that will allow the SunUP software to turn a bed on within the SunLync software.  (152305)
  • (DE) The ability to edit Counted counted drawers will no longer be available.  (152236)
  • (DE) The ability to Void the sale of a PCA Membership has been removed.  (149483)
  • (DE) The Journal report will maintain transaction descriptor fields from the time the transaction was processed so to not have field label name changes affect historical transactions.  (152035)
  • (DE) The Journal report will now display additional data for VOID transactions including the employee who performed the VOID.  (152394)
  • (DE) The Print Customer History button at point of sale will now print the Journal report.  (152037)
  • (DE) VAT rate will be allocated for each line item on the receipt.  (152238)
  • (DE) When loading (identifying) a customer via chip card or fingerprint, at point of sale, verification of the customer's identifiable characteristic is not required when processing and finalizing the transaction.  (150616)
  • Resolved an issue which caused a service or product to not be added to the transaction grid in the event it's a Combo item on the sale of the membership.  (153851)
  • Resolved an issue which caused an "Access Violation" error to appear when canceling an appointment in SunLync.  (153912)
  • A prompt will appear when attempting to save ACH checking account EFT billing information without the account number entered.  (151776)
  • Account Name will be required when updating EFT billing information.  (151773)
  • Corrected a grammatical error in the Employee Survey Report.  (149885)
  • Resolved an issue which caused EFT memberships sold in Offline Utility to be uploaded as a non EFT membership.  (153573)
  • Resolved an issue which caused SunLync back office to not open after entering credentials.  (152275)
  • Credit card receipts processed through SlimCD using encrypted ID Tech readers will now display the card holder name on them.  Also, manual transaction that have the card holder name entered will have it displayed on the receipt.  (145639)
  • In Employee Scheduling, if a Request Time Off record is inserted for 'All Day', the Start and End time will be grayed out.  (127591)
  • Products that have a Container Deposit attached to and allows Points to be used for purchase will now allow for Points to be used for the Container Deposit.  (150753)
  • Resolved a text alignment issue on the Store Parameters Tokenization tab.  (150804)
  • Resolved an issue which allowed employees to access ELync during the Clock In process without explicitly given access by security templates.  (145546)
  • Resolved an issue which caused a syntax error to appear when scrolling past the last client comment in a particular customer's comment list.  (138137)
  • Resolved an issue which caused an "Access Violation" error to occur when attempting to make an equipment appointment when there isn't any equipment displayed in the Appointment Book.  (151774)
  • Resolved an issue which caused new customers, which were inserted in the Appointment Book, to display as green and not yellow.  (151620)
  • Resolved an issue which caused Receipts and Documents to be logged in the E-Mail Log as "ELync Message Forward".  (151455)
  • Resolved an issue which caused the 'Expiration Days' radio button to not show as selected when a search is completed or if a membership with 'Expiration Days' selected is first in the list.  (138862)
  • Setting the SunINI Timer Setting COM Port to COM40 will now stop the database from being updated in the event the computer used isn't connected to a timer manager.  (151754)
  • The  Membership Log record for show the applied discount amount as a dollar amount, instead of a percentage.  (151193)
  • The Employee Password Expiration Days amount will now allow the user to set the amount up to 365 days.  (142580)
  • The Equipment selection screen will no longer appear when a service which is set to be a Check In service is double clicked under the "Active Services" heading.  (150792)
  • The Membership Maintenance screen will automatically have the 'Membership Fee Tan Tax Exempt' checkbox checked when the 'Exempt from Tan Tax' option is checked.  (119096)
  • The NACHA export file will not export an "@" symbol between the first and last name of the client.  (151426)
  • The Offline Utility will display the correct room number when sending a customer to a specific room.  (151373)
  • The Picture button will no longer be displayed within Customer Maintenance when Customer Images is disabled is Store Parameters.  (138169)
  • The posting process for a rejected Supplemental Fee in a separate Supplemental Fee batch will not increment the Rejection count for the client.  (133913)
  • The start and end time will display on the Drawer Figures Report after an adjustment is made.  (149592)
  • The Timecard Adjustment window will now filter out terminated employees.  (144264)
  • When inserting a Maintenance Issue, SunLync will prompt you with a confirmation window that will include the ticket number.  (145446)
  • Additional logging has been added to the Cayan Gift activation/ load and redemption process.  (152096)
  • Additional methods have been created in order to ensure that multiple EFT batches with the same batch numbers aren't created.  (151317)
  • Resolved an issue where equipment time resets were not being properly set when a reset command is sent to the Timer Server (TServer) application from SunLync.  (151566)
  • Resolved an issue where the "Customer must use a standard credit card type of Visa, Mastercard, Discover, or American Express" warning message would appear when attempting to acquire a token using the iPP320 terminal device.  (151976)
  • Resolved an issue which caused a "...valid floating point value" error to occur when attempting to insert location's price for an inventory item.  (151585)
  • Resolved an issue which caused a "There was an error connecting to the FTP Server.  Storage is no set." error to occur when attempting to import a SlimCD batch file from FTP.  (151791)
  • Resolved an issue which caused a SunLync Offline Utility Uploader "Socket Error Code: 11001" error to occur when opening SunLync.  (152457)
  • Some additional checks have been placed at POS to stop a customer from canceling their membership at store that isn't the location that it was purchased in the event the 'Restrict EFT Membership changes to owner store' option is enabled.  (139110)
  • Resolved an issue where an "Access Violation" error would appear when opening the EFT Processing screen.  (151999)
  • Resolved an issue where equipment would not display as Available in Offline Utility until the TServer statuses are reset.  (152011)
  • Resolved an issue where SunLync lost the ability to capture customer images within Windows 10.  (148518)
  • Resolved an issue which caused a "Buffer too small for string or missing null byte" error to occur when attempting to run the Membership Adjustment report for All Locations.  (147021)
  • Resolved an issue which caused a "Failed to open the connection" error message to appear when attempting to run the Drawer Figures report for a period when there was a drawer created from the Offline Utility.  (152292)
  • Resolved an issue which caused a "License #" Audit Log record to be inserted when editing and saving a client record without a change.  (146249)
  • Resolved an issue which caused a "Time Range Entered Overlaps An Existing Record" error to occur when attempting to using the Multiple Equipment Rate Insert functionality.  (151899)
  • Resolved an issue which caused a SQL Syntax error when attempting to run the Package Price Adjustment Audit Log report.  (151117)
  • Resolved an issue which caused a syntax error to appear when attempting to insert a Customer Specific Promotion due to a VALUE field being saved as NULL.  (147440)
  • Resolved an issue which caused an "Access Violation" to occur when attempting to press the F2 or F3 button immediately after logging into POS.  (148695)
  • Resolved an issue which caused refunded points, from a paid Freeze Fee, to be refunded the wrong client's account upon posting the EFT batch.  (150951)
  • Resolved an issue which caused Sales Goals to display a 655000% figure is displayed in the event a refund is completed.  (147935)
  • Resolved an issue which caused SunLync to not prompt for additional funds in the event a Cayan Gift Card is used to pay for a transaction which goes over the amount available on the gift card due to a Tip given on the Cayan Genius device.  (151900)
  • Resolved an issue which caused the Drawer Figures Report to miscalculate the variance in the amount of the Starting Drawer Balance in the event the employee selects the option to "Close the Drawer and Enter Drawer Figures later", during the Drop process, and "No - what I am entering here is how much I am taking out of the drawer"   during the Drawer Count process.  (148708)
  • Resolved an issue which caused the Drawer Figures Report to miscalculate the variance in the amount of the Starting Drawer Balance in the event the employee selects the option to "Close the Drawer and Enter Drawer Figures later", during the Drop process, and "Yes - have the program subtract out the starting balance of 150.00" during the Drawer Count process.  (148707)
  • Resolved an issue which caused the Offline Service Utility "Download History Date" to display a different date than what the service is set to download from.  The Offline Service Utility will now read and write to the correct configuration file.  (147814)
  • Resolved an issue which caused the Tip functionality window to hang at the "Complete Transaction" step after receiving the message, "The card was successfully processed on an earlier transaction so the card will NOT be charged again", when processing a credit card transaction after the initial transaction received a "E*NoDataReturned" error message.  (146744)
  • The Draw Day for a customer's EFT membership will now be able to be changed in the Edit Membership screen.  (152298)
  • When unfreezing an EFT membership at POS, the 3 service tax rates are set to 0 in the event the membership or client is marked as Service Tax Exempt.  (146482)
  • (DE)  Resolved an issue which caused the "Copy Equipment & Pricing" feature to not copy numbers behind the decimal.  (150680)
  • (DE) Resolved an issue which caused a "... is not a valid floating point value" error to occur when attempting to insert decimal Upgrade Pricing values for Memberships and use the Copy function in the Membership Equipment Pricing with pricing containing decimal values.  (150678)
  • (DE) Resolved an issue which caused incorrect data to be displayed when running certain Audit Log reports.  (148700)
  • (DE) Resolved an issue which caused the "Tan Per Hour" report to now show the hours.  (148696)

 
9.0.3.1

  • The option to enable the Belgium Exposure Schedule has been added into the Store Parameters in order to limit the customer's ability to tan based on Belgium tanning regulations.  (147768)
  • You can now set a Minimum Length for Custom Services as well as be able to affiliate Custom Services to employees.  (147909)
  • The Corporate Utility has functionality to "Scrub" different information regarding a customer's record.  (143215)
  • Price changes for various services and products will now be tracked via the Audit Log report section "Price Adjustments".  (143262)
  • (DE) An Amount Due field has been added at POS to display the remaining balance that the customer owes.  (146375)
  • (DE) Produced a new report used for daily closure procedures in order to comply with GoBD requirements.  (143591)
  • (DE) An option to require the customer's chip card for each time the customer tans has been added to Store Parameters > Customer.  (146553)
  • Adjusted the Appointments display methodology in order to speed up performance.  (150043)
  • Resolved an issue which caused the Appointments screen to not adjust the time availability window when changing between locations.  (147751)
  • Resolved an issue which caused an "Access Violation" error to appear when initially loading the EFT Processing screen.  (149684)
  • Resolved an issue which caused a "Floating point division by zero" error to appear when SunLync would attempt to upload Offline Utility transactions which has an affiliated payment of $0.  (149027)
  • Resolved an issue which caused EFT billing information to not save in the event a customer is tokenized with the Cayan Genius device and has multiple tokens enabled.  (149723)
  • Resolved an issue where you were not able to Adjust Freeze Months Set on a Frozen EFT Membership by typing in a number into the field; instead you had to press the Up or Down arrow within the window.  (150397)
  • Resolved an issue which caused customers with a Frozen EFT Membership to be charged service tax even though the Freeze Fee was marked as exempt.  (150046)
  • (DE) Resolved an issue which caused a Payment on Account for a financed membership or package to not successfully save in the event the financed amount paid is a decimal amount.  (148177)
  • (DE) Resolved an issue which caused a "valid floating point value" error to occur when adjusting Walk-In Pricing in Equipment Control.  (149586)
  • (DE) Resolved an issue with the Ergoline timers where a room would go into Delay mode after clearing the time while it's in Delay mode.  (150648)
  • The Memberships Purchased report will now display refunded tax amount in the event a customer downgrades their membership and has money credits back to the account ledger.  (118523)
  • Resolved an issue which caused the adjustments to the "Rescan Fingerprint" security template option to not properly save.  (149341)
  • Resolved an issue which caused an Appointment warning message, "Current appointment length is greater than the maximum tanning time of Xmin(s), Save anyway", to appear every time an an appointment is saved no matter the mix or max time of the equipment.  (149195)
  • Employees whose timecard has been manually deleted in the Timecard Adjustment screen will not be displayed as available employee to clock in at POS.  (149247)
  • Appointment time slots that have a canceled or deleted record associated with it will now allow you the ability to add a new appointment to the same time slot.  (145611)
  • Resolved an issue with resubmitting an EFT batch which caused a "qryResubmits: Field 'Tax' not found" error message to appear in the event you refund Freeze Dues to the Points Ledger.  (150136)
  • Added an index to the 'fitzpatrickansweredsurveyanswers' table in order to speed up the process of running the Fitzpatrick reports.  (149579)
  • The Release Notes link in the Help menu has been adjusted.  (151019)
  • The Customer Activity Report will no longer display VAT amount for US customers.  (149304)
  • Resolved an issue which allowed customers to adjust the minute deduction rate on service equipment pricing without pressing the Edit button.  (147826)
  • Resolved an issue where scanning a customer's information, from their license, would cause all letters to be capitalized.  The customers name and address are properly inserted with first letter capitalized only.  (146510)
  • Resolved an issue where adjusting the Delay Time in the Equipment Availability screen would cause the Tan to be sent to the transaction grid automatically, without clicking the Accept button.  (148044)
  • Database update scripts have been added so that certain payment types cannot be deleted.  (150770)
  • Credit card receipts will now contain the User information of the employee who processed the transaction.  (147001)
  • (DE) Resolved an issue with Ergoline timers which caused "COOLING" to not be displayed on the floorplan after a Reset of a room is completed.  (148100)
  • (DE) Updating the Points Store Parameter ratio to a decimal amount will no longer cause an error to occur when attempting to save.  (146696)
  • (DE) Resolved an issue which caused a Void to not apply the Gift Certificate balance back onto the Gift Certificate.  (149544)
  • (DE) Resolved an issue which caused a "Buy 4 Get 1 for ¬9,91 off" promotion to not deduct the promotion amount of ¬9,91 off of 5 items.  (148971)
  • The "Appointment Types" Security Parameter has been removed due to it being an obsolete option.  (145698)
  • Resolved an issue which caused a "dbcbEFTUseLedgerClick" logging window to appear when adjusting the  "Activate memberships that are terminated.." EFT Parameter Resubmit option.  (149301)
  • Resolved an issue which allowed multiple clients to have the same scan number.  (146373)
  • Adjusted the Activate and Delete Courtesy Tan buttons at POS for the 16:9 display ratio.  (149372)
  • The Tan Line button will not show at POS unless the Transaction screen has been loaded.  Attempting to load the Tan Line beforehand caused a "Field "receiptno" not found" error.  (146861)
  • The Equipment appended to a Courtesy Tan will now be displayed in the Active Services area at POS.  (148824)
  • Resolved an issue which caused a Crystal Reports log in parameter error to appear when attempting to run the Drawer Figures Report after processing a transaction in history mode.  (148973)
  • (DE) The option to enable or disable "Modify Transactions" has been hidden.  (145697)
  • (DE) The "Drill Down Hide" and "Stores Together" labels will not be shown.  (145742)
  • (DE) Resolved an issue which caused the Description for "Walk-In Tan" customer specific discounts to not appear.  (150630)
  • (DE) Resolved an issue which caused the "From" timestamp to switch to US format when setting parameters for reports in the Monthly section of Reports.  (145700)
  • (DE) Resolved an issue which caused manually inserting Customer Specific Discounts onto client's accounts to save it as Expired.  (149547)
  • (DE) Resolved an issue which caused a blank prompt to appear when a customer is loaded at POS with a service that has financing enabled on it.  (146660)
  • (DE) A hyphen will not be shown in the Customer Insert screen or the Customer Maintenance screen.  (145702)
  • (DE) Resolved an issue with the Starting Inventory Balance Utility where it would not allow the entry of a comma symbol for Average Cost.  (146958)
  • (DE) Resolved an issue which caused an "Access violation" error to occur when attempting to update and save changes to the linked client record in Customer Issues.  (148454)
  • (DE) Resolved a syntax error received during editing a gift certificate in the Gift Certificate Maintenance area of back office.  (147036)
  • (DE) Adding multiples of a single product to the transaction grid with a decimal amount and attempting to refund a smaller quantity of that item will no longer caused the refund amount to display a rounded figure.  (146436)

9.0.3.0

  • SunLync will now allow you to create separate Document Email Templates for EFT Contracts, Freeze forms, and Cancellation forms.  (121473)
  • In German installation instances, we've made minor adjustments to the receipts to include verbiage in cases where the transaction is a history mode transaction, translations, and added VAT rates for Void and Refund receipts.  (143261)
  • In German installation instances, a Journal Entries report has been added to the Financial Reports section.  (143787)
  • The Offline Utility Download Service will download Equipment Upgrade Pricing which will allow the Offline Utility to be able to bill upgrade pricing for customers' service upgrade tans.  Also, SunLync will properly deduct units from customer's packages upon the tanning transaction being uploaded to the database.  (143807)
  • The Offline Download Service Utility will attempt to run with Administrator privileges by default.  (144617)
  • Resolved an issue which caused a Void not to occur when there were multiple payment types used in the original transaction.  (144965)
  • SunLync has a new option to prompt the POS employee if a client doesn't have all Required Fields entered into the system.  (145145)
  • Additional logging has been added for Cayan Card on Account transactions.  (146183)
  • When the Appointment Book is loaded and the computer has the tanning timer disabled, the Appointment Book will load with only Service Appointments as an option.  (146240)
  • Resolved an issue which caused a "Duplicate key" error message to appear when attempting to resubmit a batch twice.  (146233)
  • Resolved an issue which caused a partial approval transaction to be processed as if the full amount was paid by bypassing the "Partial Approval" prompt.  (147171)
  • Resolved an issue with the Give Package process not applying packages to the correct amount of customers due to the draw range being checked even though it was not selected as a filter.  (147837)
  • Resolved an issue which caused the Drawer Figure Report to display $0 as the Starting Balance if no cash transactions were completed.  (141548)
  • The 'mailservicelog' MySQL table will be cleared every 2 weeks.  (144097)
  • There is new functionality to force Card on Account transactions to use the SlimCD gateway POS credentials or the EFT "Home Store" EFT / POS credentials (in the event multi tokens is enabled) to submit the transaction.  (144758)
  • Resolved an issue which caused Address fields, in the Customer Insert screen, to be cleared after receiving an error during the driver's license scan.  (145243)
  • The TServer application will now start automatically when the Offline Utility application starts.  (146650)
  • Resolved an issue where the Give Packages and Give Points process disregarded the Draw Days range when Applying the services.  (146121)
  • Resolved an issue which caused duplicate credit card transactions to be processed from using the keyboard to enter receipt file names when using Microsoft XPS Writer.  (146616)
  • Resolved an issue which caused duplicate credit card transactions to be processed with SlimCD by pressing the Enter key while the credit card transaction is being processed.  (146779)
  • When reactivating a membership from an inactive status, is the membership has a Supplemental Fee set up on it, the Supplemental Fee will be calculated on the customer's membership.  (147415)
  • Resolved an issue with the Supplemental Fee Draw Date not being set correctly when manually inserting an EFT membership in back office.  (147536)
  • Resolved an issue which caused the Default Employee Assignment adjustments to not save across all salons when selecting the option to save changes to all stores.  (135984)
  • Resolved an issue which caused a "Error trying to update clientpackages table" error to occur when attempting to merge a decimal number of units into an existing package with a decimal number of units left, in German installation instances.  (137836)
  • Resolved an issue with Bundled Discounts where the discount doesn't apply when changing the quantity at the product selection screen.  (138136)
  • Changing the EFT Deduction Type to Invoice will no longer cause a "It appears that the customers account information did not save correctly" error message to appear.  (138743)
  • The Corporate Retail + Services Sales values, on the Corporate Status Screen, will no longer include EFT resubmit approvals and rejections.  (139745)
  • When setting up Service Rules, the Frozen status rule condition has been extended to include memberships that are in the Active status with a Freeze End date in the future.  (140888)
  • Resolved an issue which caused "Total payment in points exceeds maximum..." message to occur when attempting to apply points.  SunLync will now round the amount of points, that can be redeemed, to the nearest hundredth place.  (141694)
  • Resolved an issue which caused the "Freeze dues are refunded upon activation" option to not be saved when inserting a new membership.  After saving the initial setting, the "Freeze dues are refunded monthly" option is selected instead.  (141866)
  • Name on account is returned upon processing a manual credit card transaction in order to obtain a token with SlimCD. (142554)
  • Resolved an issue which allowed customers who purchased an upgrade for a lower tier time slot to use it on a higher tier equipment usage time slot for no additional fee.  There is a new option in Store Parameters > Tanning (pg. 1) to charge the difference in cost between the pricing tiers when equipment affiliated to a service has multiple upgrade pricing records.  (142586)
  • Customers will now receive the Freeze Fee refund upon resubmitting a successful EFT draft.  (142716)
  • Resolved an issue which caused custom Security Template changes to not be saved correctly.  (143388)
  • Resolved an issue with the Customer Activity Report where customer's transactions were showing twice on the report but only one transaction was completed at point of sale.  (143425)
  • Resolved a memory leak issue with the SunLync Scheduler which caused the Scheduler to cease to run at random periods and force the customer to restart their service in order for store/ employee statistics to be updated.  (143427)
  • When processing Manual transactions to SlimCD, we now pass the client number for to SlimCD in order to reference transactions between both SlimCD systems and SunLync.  This client number will show as invoice number on the SlimCD web portal.  (143685)
  • Resolved an issue which made it so the employee wasn't able to reset time on a bed, that has cooling mode enabled it, after the equipment time started.  The functionality has been changed to not update the floorplan if in delay and if timer shows cooling.   (143746)
  • Resolved an issue which caused the Customer Activity report to display a transaction grand total amount for transactions of all stores when the report is executed from the Drawer Count process.  (144392)
  • Resolved an issue which caused the District to not display properly in Store Parameters.  (144534)
  • Resolved an issue which caused tan tax to be charged on a tan tax-exempt service when updating the membership dues in the EFT Processing batch details screen.  (144718)
  • The "Credit Cards Processed on File" Audit Log section has been removed.  (144792)
  • Resolved an issue which caused the customer's name to not be printed on the SunLync Audit Log for EFT Information History.  The customer's name will now be printed on the header of the report.  (144809)
  • Resolved an issue which caused the pro-prate for the membership fee of a non-EFT membership to be calculated incorrectly when the 'Keep original expiration date' option is checked in the Upgrade options.  (145103)
  • When using the Give Points process, if the "Customers Must Be Eligible to Earn Points" option is selected, the customer's profile must have "May Earn Points" must be checked.  In the past, this was disregarded.  (145374)
  • Resolved an issue which caused an "Error opening com port" error message when attempting to test the Pole Display in the SunINI application.  (145705)
  • Resolved an issue which caused the Old Value of the Timecard Adjustment to not be displayed on the Audit Log screen.  (145711)
  • Resolved an issue which caused Equipment to be set back to a "Ready" status, from a "Taken at POS" status, upon adding and removing items from the transaction grid.  (145743)
  • Resolved an issue which caused a "The Draw Range End value cannot be less than the Draw Range Start value" error message to appear when attempting to only Give Packages to customers with a specific Draw Range.  (146135)
  • Resolved various issues with the SunLync Scheduler:  Inserting incorrect expiration date for expired Packages, calculation of Management Report Hourly Tans and changed the integrated marketing calls to ensure the responses are correctly logged to the 'storefigureslog' table so to not log errors to Windows Event Viewer.  (146149)
  • Resolved an issue with EFT Supplemental Fees not being charged tan tax when the membership is Service Tax exempt.  (146230)
  • Resolved an issue with receipts which caused Debit Card transactions to display on the receipt as a Discover transaction when processing through Cayan's Genius credit card terminal.  (146634)
  • Resolved an issue with the Total Revenue Report where the Total Revenue didn't sum the POS and EFT revenue correctly.  (146766)
  • Resolved an issue which caused a customer's EFT membership to be charged the full dues amount in the event the customer comes into the salon after the Freeze Day Draw Day to Freeze their membership and they have a discount applied to their membership.  The customer will be charged the correct Monthly Dues amount minus the Discount applied to their membership.  (142001)
  • Resolved an issue which caused the user to not be able to place a decimal in the manual prorate fee field when selling a membership at point of sale.  (143853)
  • Resolved an issue which allowed employees to bypass the customer PIN requirement without having to put in their password.  (143861)
  • Resolved an issue which causes the customer's Freeze Start Date to be pushed out an extra month and the customer to be billed for 2 months of monthly dues in the event the customer purchases and freezes their membership on the same date and the membership is set up to collect First Month's Dues at POS.  (144390)
  • You will not be able to edit the Discount options in Store Parameters without first initiating Edit mode.  (145744)
  • Enhanced Cayan Genius transaction logging.  (146182)
  • SunLync will now allow customers to enable the Cayan Token Vault, through Corporate Utility, which will also allow Cayan's Card Account Updater functionality.  This functionality will automatically update customer's Visa & MasterCard "account on file" expiration dates and card numbers when customers’ accounts are updated by the participating bank.  (146244)
  • Resolved an issue which caused the Linked Account Ledger check box to display as not enabled in the EFT Parameters even when it was.  (148237)

9.0.2.2

  • Resolved an issue which caused a partial approval transaction to be processed as if the full amount was paid by bypassing the "Partial Approval" prompt.  (147171)

9.0.2.1

  • When processing a membership upgrade or downgrade, the SunLync prompt will now display text informing the user that they will receive a credit where applicable.  (145168)
  • When processing a membership upgrade or downgrade with a membership without an Active Date or Expiration Date, SunLync will prompt the user that the customer cannot be credited because they are missing a date on their membership.  (145313)
  • The Tax column will be hidden in the Sales History at POS, for German installation instances.  (143655)
  • Resolved an issue which made it so that employees weren't able to clock-in to a location when they weren't affiliated to a location.  (142205)
  • Resolved an issue which caused the unfreeze prorate amount to not display correctly when customers unfreeze their EFT membership.  (143762)
  • Resolved an issue which caused the EFT Options to be grayed out when attempting to insert a new Give Promotions/ Points/ Package setup.  (145193)
  • Resolved an issue which caused the "Store Listing Order" to not function correctly in the Store Parameters.  (143578)
  • Resolved an issue which caused a syntax error to occur when entering a decimal amount into the "One ¬ is equal to X Points" field and clicking 'Save'.  (144689)
  • Resolved an issue which caused a blank confirmation page to appear when applying a Give Promotions setup.  (145195)
  • Resolved an issue which caused a blank confirmation page to appear when applying a Give Package setup.  (145194)
  • Resolved an issue which caused a "Field 'MAXDATE' not found" error to occur when applying a Give Promotion setup.  (145191)
  • Resolved an issue which caused a "Could not read the the username and/or password from the ODBC DSN" error when attempting to run a customer specific activity report from the POS screen.  (145535)
  • Resolved an issue which caused a "Cannot access field 'EXPIRATIONDATE' as type Integer" error message when attempting to process a Give Promotion setup.  (145192)
  • Resolved an issue which caused a "Access Violation" error to occur when attempting to save a Time Card Adjustment.  (145596)
  • Resolved an issue which caused a "...valid date and time" error message upon inserting a new Give Package setup.  (145167)
  • Resolved an issue which caused a "'0.00' is not a valid floating point value" error to occur when attempting to sell services that have payment type restrictions, for German installation instances.  (144690)
  • Corrected the alignment for the Store Parameters Gift Certificate options.  (143585)
  • Adjusted receipts to include additional information for German installations.  (131108)

9.0.2.0

  • Functionality to accept Tips on Cash and Credit Card transactions have been added to the SunLync Software.  There is a new option in Store Parameters > Point of Sale to enable this feature.  More documentation can be found here.  (138118)
  • The EFT Information screen has been revised to include the ability to update all EFT membership's billing information at one time.  There is also a way to individually update EFT account information for specific customer's EFT memberships.  (111386)
  • Employee Timecard adjustments will now be logged to the Audit Log under the Timecard Adjustments section.  (143235)
  • Equipment Tests are now logged in the Audit Log under the "Equipment Test" section.  Please note, that an Equipment Test reason code will need to be set up once upgrading to 9.0.2.0 before being able to test equipment from SunLync.  (143243)
  • Tax options in Services and Inventory are now hidden in if Regional Settings are set to German.  (143236)
  • The Database Update utility application has been adjusted to no longer allow the user to select an .SQL file to run and no longer requires MySQL password verification.  (143244)
  • When adjusting timecards and drawer figure records, there will be an audit log trail of what was adjusted and the reason for these adjustments.  NOTE:  Please make sure to add new Reason Descriptions for Timecard Adjustments and Drawer Figure Adjustments.  (143477)
  • Drawer Figures adjustment are now logged in the Audit Log under the Drawer Figures Adjustments section.  (143243)
  • A label has been added to the bottom of a reprinted receipt, which states that the transaction has been refunded, in the event the transaction has been refunded.  (140697)
  • Added the ability to remove rejection fee from customer accounts upon resubmitting a successful EFT draft.  This option is available in the EFT Parameters > EFT Resubmit screen and can only be enabled when the option to "Only draft the original amount in the batch" is enabled.  (117877)
  • If a room is no longer displayed on the floor plan, there is the ability to reset it's position to the upper left hand corner of the floor plan.  (140656)
  • The Block Availability option in Appointments has been renamed to "Mark as Unavailable" to avoid confusion with regard to what the functionality was used for.  (139986)
  • There is a Search field available in the store list of Store Parameters.  (139132)
  • When blocking appointment time, you now have the ability to add notes to this Unavailable Calendar time period.  (139985)
  • Corporate Utility will not check against the option to Allow Membership Renewals before allowing Multiple EFT Memberships to be enabled as there are programming conflicts between these two features.  (139997)
  • Adjusted receipts to include additional information for German installations.  (131108)
  • Report names have been translated to account for German installation instances.  (143413)
  • Resolved an issue which caused EFT Memberships to not update correctly if the customer's Freeze Dues are $0.  This caused customers to not unfreeze when they were supposed to and not be billed their EFT dues on the month that they were to be Unfrozen.  (144241)
  • Resolved an issue which caused the tax settings to display in US format when the Language is set to German and Country is set to Europa (German translation of Europe) in Store Parameters.  (142041)
  • "Fingerprint on file" will only display under the Customer Maintenance window if the customer's fingerprint is actually on file.  Previously, even if the customer's fingerprint wasn't registered, SunLync would still display that it was.  (143850)
  • Resolved an EInvalidOperation error which occurred when FitzPatrick skin typing survey is enabled and skin type is a required field when inserting a customer, but the FitzPatrick questions and surveys are not set up.  (142527)
  • Resolved an issue that caused a string of decimal places to appear after adding a BOGO promotion to a quantity of 3 inventory items which split up the items.  This caused various errors with reports, unit deduction from packages, and the display of package units.  (143567)
  • Resolved an issue that caused the Drawer Figures report to round figures "down" to the near dollar in German installation instances.  (141741)
  • Resolved an issue which caused a "floating point value" error message to occur when attempting to add a Buy 2, Get 1 for x% off Promotion to the sales grid when adding a quantity of 3 inventory items to transaction grid.  (143111)
  • Resolved an issue which caused no data to be displayed in the "Total Sales Per Hour" report.  (138229)
  • Resolved an issue which caused the SunLync Scheduler to error out when attempting to calculate time differences which caused desktop goal to not update properly.  (142551)
  • Resolved an issue which caused Voiding or Reversing Tans to not add units back onto a customer's package.  (143060)
  • Resolved an issue which caused Rejection Fees to show as being collected in the Daily Sales and EFT Revenue report, for rejected EFT transactions that are resubmitted and approved but the rejection fee is not collected in the resubmit.  (142835)
  • Resolved an issue which caused a "Column 'CategoryNumber' specified twice" error to appear when attempting to save the first Give Promotion setup.  (144647)
  • Resolved an issue which caused a "Incorrect integer value for column "InventoryGroupID" at row 1" error to occur when attempting to attach a Combo to an Inventory item.  (143379)
  • Resolved an issue which caused Market specific SunLync Scheduler services to not start.  (143594)
  • Resolved an issue which caused rankings and sales figures to not be available for historical dates which may be accessed by selecting a date in the Ranking Date calendar.  (143871)
  • Resolved an issue which caused some files to be removed upon upgrading from version 8 to version 9.  (142031)
  • Resolved an issue which caused the Happy Hour discount to not be applied to Packages and instead the discount percentage was applied to memberships instead.  (139002)
  • Resolved an issue which caused the refund amounts, at POS, to be rounded or refunds with a decimal amount to not be refundable due to an error message being displayed.  (143288)
  • Resolved an issue which caused the SlimCD Large Batch format export procedure to write the incorrect Client ID to the SlimCD REQ file.  The export procedure would pull the Client ID from the POS credentials instead of the EFT credentials.  (138623)
  • Resolved an issue which causes a "Cannot focus on disabled window" to occur when selling a Cayan Electronic Gift Card through SunLync.  (144102)
  • Resolved an issue with the E-mail Settings that would cause settings to not save upon creating a new database.  (142886)
  • Resolved an issue with the Timer Server which caused Ergoline timers to set themselves after the time expired if the Retry Attempts were set higher than 0.  (142857)
  • Adjusted the text of the warning prompt when attempting to Charge on Account when the customer already has a Debit balance.  (126444)
  • Corrected the "tab" order of the Promotion Maintenance fields.  (139563)
  • Resolved an issue which caused a blank notification message to appear after running the Integrated Marketing update in Corporate Utility.  (143188)
  • Resolved an issue which caused the token to be written to the credit card processing log table instead of the last 4 numbers of the card when processing a "card on account" transaction.  (140642)
  • SlimCD EFT large batch format uploads will now be created in order of SiteID before being transferred to SlimCD which will assist in processing times of EFT batches.  (141378)
  • The Integrated Marketing update, run from the Corporate Utility, will now display the status bar as fully complete when running the update.  (143189)
  • Resolved an issue which caused an error to occur when changing the language from German to English in the SunLync Display Settings menu.  (141736)
  • A currency symbol has been added to the Promotion Retail Item screen, next to Discount Value to explicitly state that the discount is a flat rate.  (139565)
  • A pop-up will now display, for the "approver", if the employee has a conflicting shift scheduled and the "approver" is attempting to approve a PTO request.  (140039)
  • On the Store Inventory pane, the Closeout Checkbox should is no longer editable.  (123471)
  • Resolved an issue which caused the bed status count to not display correctly on the Corporate Desktop.  (143030)
  • Resolved an issue which caused the Day Availability field in the Promotion Maintenance window to auto populate with "Sunday" upon inserting a new promotion.  This field will no longer auto-populate.  (139564)
  • Resolved an issue which caused the floorplan to not refresh automatically upon initially logging into POS or back office.  (133379)
  • Resolved an issue which caused the name of the reports to not be displayed in the Daily & Monthly Reports section of the Report Interface.  (143706)
  • Resolved an issue which caused the Refresh button, on the menu ribbon, to disappear after switching the location to Corporate in back office.  (122873)
  • The "Generate" gift certificate number button will no longer display on the Gift Certificate Combo screen, at point of sale, when attempting to sell a Gift Certificate with a Gift Certificate combined in the sale if the store parameter to disable it is checked.  (141459)
  • The Documents View, Print and Email buttons will be disabled at point of sale unless the customer's document has been signed.  (130122)
  • The F4 button will now be a shortcut for inserting a new customer.  (141277)
  • Resolved an issue which caused an "Access Violation" error to occur when attempting to import a SlimCD EFT import file during a resubmit.  (130373)
  • Resolved an issue which caused an error to occur when running multiple reports by way of the Run Daily options in the Report Interface.  (140654)
  • Resolved an issue which caused approved Card on Account transactions to not print the total amount on the credit card receipt.  (140272)
  • Resolved an issue which caused the Bank/Creditor field to not be required in instances when the Multiple EFT Membership option is disabled.  (125625)
  • Resolved an issue with the Drawer Figures report that would cause the report to overcompensate by the amount of the Starting Balance multiplied by the amount of cash transactions that have occurred.  (141488)
  • The Installshield will no longer ask to install Visual C++ 2012 if it's already installed already.  (142669)
  • The Product Sales Comparative Analysis report has been modified to widen the fields for detail, total, and grand total in order to display the full amount instead of #######.  (131578)
  • Voiding a tanning transaction while in delay should set the status to either Cooling or Available.  (142864)
  • Changing a Promotion from a being applicable to a single retail item to "All Retail Items" will allow the promotion to be applied to all retail items.  (141695)
  • Employees whose clock-in timecard has been deleted will be able to clock-in.  (143260)
  • Resolved an issue which caused a "0.1 is not a valid integer value for field TwoButtonScanning" error when attempting to save changes made to the One Click or Two Click Store Parameters setting for German installations.  (143061)
  • Resolved an issue which caused a "Incorrect integer value for column 'TemplateSecurityLevel' at row 1" error to occur when attempting to save a Security Template.  (143386)
  • Resolved an issue which caused a error to appear regarding a "GroupDeleted" field not being available when attempting to configure New Sunshine Groups.  (143190)
  • Resolved an issue which caused a Void or Refund performed on a Courtesy Tan to not send the OFF command to timer to turn off the equipment.  (143062)
  • Resolved an issue which caused an error with the SunLync Offline Download Service, when attempting to run an offline data download, when using MySQL 5.7  (143328)
  • Resolved an issue which caused EFT Information changes to not be logged in the EFT Info History window.  (142327)
  • Resolved an issue which caused Sales Goals number to round up or down to the nearest dollar for German installation instances.  (143199)
  • Resolved an issue which caused the EFT Resubmit Reports to not separate the Tan Tax from the Total approved or rejected amount.  (139995)
  • Resolved an issue which caused the Management EFT Reports to not populate data into the tables which led to EFT Revenue displaying as $0 in the Management Reports. (124409)
  • Resolved an issue which caused the PTA Monthly Employee Ranking to be inflated by Pay on Account transactions even if they are set to be excluded.  (142545)
  • Resolved an issue with the electronic gift card system which caused a warning message to appear when attempting to obtain the balance of a gift card or when clicking the "Enter Card #/ Swipe Card" button.  (141209)
  • Resolved an issue with the Store Parameter Gift Certificate option to "Allow gift certificates/cards to retain a balance".  By having this option checked, it would allow the user to insert a new Gift Certificate into SunLync even if there's an existing Gift Certificate in the database with a duplicate certificate number.  If there were duplicate certificates in the system, it wouldn't allow the customer to redeem either certificate.  (141308)
  • The Integrated Marketing queue will now attempt to be processed at midnight.  (143816)
  • The Inventory Transactions table will now display the date and time.  (142671)
  • An option has been added to the Corporate Utility to check for missing data, for Management Reports, from the previous 90 days and allow the user to convert that data in the event the SunLync Scheduler was not running during the past 90 days.  (139889)
  • Resolved an issue with the Management Reports which caused an error to occur when attempting to run reports.  This was due to adjustments made to how database connection information is saved.  There was also an issue that would require the older version of the MySQL ODBC driver to be installed on the users workstation that is now resolved.  (144914)

9.0.1.3

  • Inventory Maintenance will now allow the ability for items to be entered with an 8 digit UPC code starting with a 4, for EAN-8 barcodes.  (127330)
  • Resolved an issue which caused an error when attempting to save a "Give Promotion" setup with the "Number of Draws Between" value being the same number.  (141562)
  • The EFT Membership flag is now an available option in the Membership Maintenance screen.  (141578)
  • Resolved an issue which caused a blank Warning message to appear when attempting to update a credit card (token) on file for an EFT membership.  (141572)
  • Resolved an issue which caused a "EInvalidOperation" error to appear when attempting to select the "Active Discounts" option in the Customer Maintenance > Customer History tab.  (141550)
  • Updated the Give Promotions methodology of determining if a customer's membership has an "Active" status.  (141600)
  • Resolved an issue which caused Customer Images to not display correctly.  (141411)
  • Resolved an issue with the Give Promotions process which applied promotions to customers who did not meet the criteria when using the "Number of Draws Between" values in the setup.  (141524)
  • Resolved an issue which caused editing the EFT Draws setting in the Give Promotions setup to not save.  (141554)
  • Resolved an issue which caused an "EAccessViolation" error to appear when searching for or inserting customers under the age set in the Store Parameters > Regulations as being to young to tan on UV equipment.  (141426)

9.0.1.1

  • Resolved an issue which caused all clients' email address to be updated incorrectly when sending a receipt, document, or appointment to a customer and entering an updated email address into the "Confirm Email" window that appears if utilizing the Send Email functionality for receipts, documents or appointments.  (141450)

9.0.1.0

  • Employee Alerts have been enhanced in order to send mobile notification for the following scenarios: Employee Clock In/ Out, New E-Lync Message, New Employee Appointment, Reorder Products, Bed Taken Offline. These can be enabled by installing the SunLync Mobile Notification service and setting up the alerts via the Email & Texting > Employee Alerts window. (138420)
  • SunLync is integrated with SlimCD compatible EMV credit card devices to allow customers to process chip-pin cards. Also, with this integration, the manual card entry process will utilize the SlimCD hosted page in order to process manually keyed cards which will allow the SunLync software to facilitate accepting the transaction without touching customer card data. This will assist in the process of merchants obtaining their PCI compliance due to the software being an out of scope software solution. (133244)
  • A FitzPatrick Skin Typing score system has been implemented into the software in order to more accurately track skin-typing questions and answers electronically for each customer. More information available on setup, on the SunLync Support website. (128764)
  • The Fitzpatrick Survey Results report can be found in the Financial section of the Reports section of SunLync. (138205)
  • Customers will now be able to process Card on Account transactions even if CC Processing Type is set to Terminal. Note, that credentials will need to be entered into the CC Processing Type screen and the global tokenization provider setting will be used to determine which gateway provider to submit the token to. (134624)
  • Added the ability search against the message field within E-Lync. An "E-Lync Search" conversion utility has been added to the Corporate Utility to enable this feature. This conversion should be run after hours. (133468)
  • The Offline Utility will now be able to process Card on Account transaction for customers who are tokenized and have an active EFT membership. Upon starting POS, transactions processed in Offline Utility using customer billing tokens will be processed. (139868)
  • The ability to email appointment information to customers has been added to the SunLync Appointment book which can be accessed by clicking the customer's scheduled time and selecting Email. (129831)
  • In the event customer PIN is enabled in order for customers to tan on their account, and Card on Account transactions are enabled, the customer PIN will now be used to verify customers for Card on Account payments. (138845)
  • Reading in customer chip cards will now credit the pre-paid amount from the chip card to the customer's account ledger and set the balance on the chip card to zero for German installation instances. (139425)
  • A SunLync Remote Assistance will now be written to the desktop upon installing SunLync with the install shield. (137632)
  • Added a Support Website button in the Help menu to direct customers to the SunLync Support portal. (135233)
  • Added the Total Tax field to the Sales History pop-out window at point of sale to allow the user to see the total transaction amount. (121779)
  • During the insert of an appointment, the previous customer displayed as POS will have a "USE" shortcut available in the Appointment Insert window in order to quickly add the current customer to the selected appointment time slot. (135254)
  • The Employee Schedule module will now allow the ability to change the end and start day of the week. (129531)
  • The following new mail merge fields has been added to documents: freeze start date, Months to be frozen, cancel date, and cell phone number. (135449)
  • Added version 9 model databases to the SunLync installer. (139924)
  • A utility has been added into the Corporate Utility in order to find what computer is running the SunLync Scheduler service. (133249)
  • TServer will now go into Offline mode and switch back to Online without the need to restart the TServer application. (133242)
  • Upgrading to Version 9 will force a Reason Code update process to be run, through the Corporate Utility, in order to convert the reason codes to numeric values. Without running this conversion, salons will not be able to log in. (134944)
  • Resolved an issue with how the Override Regulation Store Parameters worked. Moving forward, the following scenarios will apply. Please review the following scenarios. (131581)
  • If the "Allow Tan button Override" is checked and “Stop Customer from Tanning" is checked, the employee will receive the Warning Message, Override prompt for the employee to enter their password and the Tan Button will be Disabled unless overridden.
  • If the "Allow Tan button Override" is checked and "Warn customer" is checked, the employee will receive the Warning message and the Tan Button will be Enabled.
  • If the "Allow Tan button Override" is unchecked and "Stop customer from tanning" is checked, the employee will receive a Warning message and the Tan Button will be Disabled without the ability for the employee to override.
  • If the "Allow Tan button Override" is unchecked and "Warn customer" is checked, the employee will receive the Warning message and the Tan Button will be Enabled.
  • SunLync will now recognize when TServer isn't running, when attempting to send a customer to a bed, and prompt the user to attempt to resent the time again. Previously, a Socket error would occur when attempting to send time with TServer not running. (140423)
  • A warning message will no longer display upon successfully entering and saving ACH information to an EFT Membership. (136785)
  • An "Expiration Date" field will no longer be displayed on the Account Ledger Transfer window. (134488)
  • Customer maintenance screen has been adjusted to list the cell phone first in the list of contact numbers to match the Customer Insert screen. (140237)
  • If an employee's original clock-in timecard has been deleted before they have clocked out, the employee will no longer display in the clock-out list of employees. (135891)
  • Made some adjustments to the Offline Utility which caused it not to start when the network connection is unplugged. The SunLync installer will now insert a registry key in order to identify the installed directory of SunLync. (135167)
  • Promotions will now automatically insert forward slashed for the Start and End Date of the Promotion. (122808)
  • Removed the ability to add or remove a Swap Requirement and Stop Trade after a trade has already been finalized. (128985)
  • Removed the ability to enter a negative price into the Package Maintenance setup which caused point of sale to display a payout when selling the package. (135795)
  • Removed the extra Pricing tab in the Memberships screen at point of sale. (135479)
  • Resolved a security loophole which allowed employees not affiliated with a specific location to update clients' services even if the service is set to be restricted from changes other than the store in which the clients purchased the service. (133411)
  • Resolved an error that appeared when clicking the "Testing" name hyperlink on the Room Detail screen when testing a room. (133835)
  • Resolved an issue which allowed customer's EFT Memberships to be Frozen even if the Membership was set up to allow the Membership to be Frozen for zero (0) months. (133951)
  • Resolved an issue which allowed employees to insert customers and open a cash drawer from back office. (140103)
  • Resolved an issue which allowed employees to manage Customer Issues if they only have access to Maintenance Issues. The search options for customer issues will now be hidden if the user has no access to manage customer issues. Also, the 2 radio buttons that allow searching for maintenance issues are hidden if the user doesn't have access to manage maintenance issues. (134155)
  • Resolved an issue which allowed users to Adjust the Freeze Months to the number of months the membership has been frozen for but not updating the Memberships Status to Active and adjusting the Next Dues Amount. Instead, the system will prompt the user that the Membership Freeze Months cannot be set to the number of months that it has been Frozen for and not allow the user to proceed with adjusting the membership. (135366)
  • Resolved an issue which caused customers the inability to write off account ledger debits after billing information has been removed by the Corporate Utility. (122514)
  • Resolved an issue which caused equipment to stay in delay status after reversing the tan from the floorplan screen. (137272)
  • Resolved an issue which caused SunLync to hang when a credit card transaction is initialized when credit card processing credentials haven't been entered into back office. Now, the system will recognize that credentials are missing and prompt the user. (128524)
  • Resolved an issue which caused the "refresh" button to be disabled upon searching for a unrecognized membership in the Membership Maintenance window. (131065)
  • Resolved an issue which caused the "Reinstated Membership" to not display in membership history upon reinstating a terminated membership. (139632)
  • Resolved an issue which caused the expiration date returned from the PCA to not be written to the membership's history log once the service is validated. (139141)
  • Resolved an issue which caused the Freeze Fee totals to include rejected Freeze Fee EFT drafts into the Refund Upon Activation amount. The system will now only include approved Freeze Fee drafts. (128301)
  • Resolved an issue which caused the membership rule prompt, at POS, to not display the membership name that the customer must have in order to make a purchase of a specific service and instead displays #MEMNAME#. (139274)
  • Resolved an issue which caused the Next Draw Date and Supplemental Fee Date to be set out an extra month in the event the EFT Membership's Monthly Dues is set to $0. (138664)
  • Resolved an issue which caused the Promotions Maintenance performance issues. (137379)
  • Resolved an issue which caused the Send Email window to not close after resending a document to a customer. (137638)
  • Resolved an issue which caused the Store Inventory list to not be displayed in the main screen with the inability to focus on that screen to make changes. (131458)
  • Resolved an issue which caused the time to not be displayed in the package and membership history. (139942)
  • Resolved an issue which caused the transactional process to hang when attempting to print a receipt when the receipt printer is unavailable to print. There will be better exception handling to handle these situations and not to lock up the system. (133027)
  • Resolved an issue which caused trading employee schedule shifts to deletes the rest of all of the recurring shifts. (128619)
  • Resolved an issue which causes a Happy Hour error to display upon saving Store Inventory adjustments. (135562)
  • Resolved an issue which causes gift certificates to not be able to be reused when attaching them via a combo but did allow them to be reused when selling them directly through the "Misc" button at POS. (127118)
  • Resolved an issue which didn't allow customer's picture to be changed. (129890)
  • Resolved an issue with the Membership Adjustment report which did not display Freeze Period adjustments done at POS. (122652)
  • Resolved the Test EFT Rejection message in the Email & Texting options. (138183)
  • The "->>" and "<<-" buttons will no longer display unless in Edit mode in the Store Parameters > Misc. Options > Update Stores List window. (135175)
  • The "Display All" button in the Membership Maintenance screen will reset the view and display all memberships. (133892)
  • The "Insert Transaction" button's location has been corrected and is now displayed on the Transactions screen of Inventory Maintenance. (138171)
  • The "Update SunLync" application will now load the database update utility upon successfully updating the workstation if the option is enabled in the SunLync Update Options window. (115711)
  • The Card on Account payment type will no longer be shown in the Customer Activity Report as a Card on Account transactions, but the respective payment type of the card type on file. (122021)
  • The Daily Sales Report Sales Analysis section will list Package purchases as "Package Purchase" instead of Points Packages. (138231)
  • The description of the Employee Commission Statistics Report in the Reports screen will now display the correct description of what the report is intended for. (133937)
  • The Drawer Figures button at point of sale and back office will now be displayed as a cash drawer image. (127592)
  • The Give Packages/Points/ Promotions process will now consider memberships Frozen if it's within its Freeze period by calculating the Freeze Start + Freeze Months Set instead of utilizing the membership Status. Also, Canceled memberships that have not expired will be considered Active. (137684)
  • The Insert, Edit and Delete buttons will now display correctly when switching between screens in the Package Maintenance and Store Affiliation windows. (128759)
  • The last tan time and date will now display in the initial window display orientation when completing a search for a customer. (134936)
  • The Offline Utility Download Service history records will now be written to the 'Sunlync' connection information database instead of the 'Offline Util' database. This caused there to be no record in the Offline Utility Download History Report. (120725)
  • The Offline Utility Download Store Selection menu in Store Parameters > Misc. Options will now allow you to save the changes to all locations. (131232)
  • The search results window will now have the result columns manually widened so to not display white space when completing a search at point of sale or in back office. (138058)
  • Transactions which have been voided or refunded will now display as such upon reprinting a receipt at point of sale. (136401)
  • Using the "Up" arrow in the Service Upgrade window, in the POS > Misc > Upgrades window will no longer jump from 0 to 2 units. Pressing the "Up" arrow will increase the units from 1 to 2. (140176)
  • When tanning line transactions are processed to the bed, the tanning date & time will be adjusted accordingly based off of when the customer is sent to the room which should accurately depict the next time that they're allowed to tan based on the regulation settings. 128914)
  • Resolved an issue which caused Supplemental Fee transaction to not be displayed in the EFT Approved Payments window in Customer Maintenance. (127315)
  • Resolved an issue which caused the Drawer Figure and Drawer Figure Summary Reports to not display the correct variance if cash and credit was used during the set of transactions for the drawer in question, due to the Starting Drawer Balance not lining up. (113902)
  • Resolved an issue which caused the tanning bed to display as Available instead of Dirty upon reversing the transaction after the time has begun. (134454)
  • The Corporate Utility has been modified to allow the Management Reports conversion to be run as far as the previous year. (118137)
  • A hint has been added to the Combine Supplemental Fee check box in the EFT Parameters and a label added to the EFT Supplemental Fee setup screen to notify that when supplemental fees are combine with the regular batch, the fee will be subject to the tax rates of the memberships. (135291)
  • Additional security measures have been implemented for the EFT debug log. (133918)
  • Corrected the wording for the audit log record that's logged in the event a customer wants to tan but has a debit balance and the employee overrides the block. (137659)
  • Expired memberships which have a status of On Hold will now expire at midnight. (128967)
  • Removed the PCAMem field from the Membership sale screen. (136585)
  • Resolved an issue that caused the "Unable to find the Offline Utility - the SunLync application will now close" error to display when attempting to run the Offline Utility. (137172)
  • Resolved an issue which caused a blank prompt message to appear upon deleting a promotion from the Promotions Maintenance window. (137682)
  • Resolved an issue which caused a promotion to not apply when an item is removed from the transaction grid and then re-added without removing and re-adding the promotion as well. (136025)
  • Resolved an issue which caused an error when attempting to block appointments on equipment using the All Day check box. (139982)
  • Resolved an issue which caused customers who did not have full billing information on their client specific membership, found in multiple token environments, to pull missing information from the client record so to portray that the customer wasn't missing billing information. (131850)
  • Resolved an issue which caused duplicate equipment to display in the Equipment Availability screen in the event there was a deleted record in the service upgrade database table and the customer was tanning on a service. (137136)
  • Resolved an issue which caused no information to be displayed, when running the Account Ledger by Type report to find the customers who have prepaid for their EFT membership. (139415)
  • Resolved an issue which caused spell check to not accurately select words for correction in the Send Email window of the Customer Issues module. (137909)
  • Resolved an issue which caused spell check to remove verbiage from the Customer Issues email in the event there wasn't a carriage return in the text. (140090)
  • Resolved an issue which caused the Bank Code to not transfer to the new EFT membership upon upgrading an EFT Membership affiliated to a customer that uses Checking as their EFT draft payment type. (134992)
  • Resolved an issue which caused the bed status legend to overlap the rooms on the Rooms Panel, while log into POS with the ratio display set to either 16:10, 16:9, 4:3, Fixed 16:9 Large. (126501)
  • Resolved an issue which caused the end-user to not be able to select locations within the Store Affiliation screen after saving a new promotion. (137628)
  • Resolved an issue which caused the following error when creating a Give Points package: "The Draw Range End value cannot be less than the Draw Range Start value". (136772)
  • Resolved an issue which caused the ShareFile option, in the SunLync SUpdate download options, to not connect. (138303)
  • Resolved an issue which caused the SlimCD verification process to return a "HTTP/1.1 400 Bad Request" error message for EFT transactions which received errored responses. (139733)
  • Resolved an issue which caused Time Off Requests for All Stores to not display on the calendar. (136893)
  • Resolved an issue which causes EFT dues to display as Supplemental Fee in the transactional history. (134908)
  • Resolved an issue which didn't allow Promotions to be applied at POS, for a customer, if it had been applied to a transaction that wasn't applicable to the Promotion in the past X days as set in the Promotional rules. (136035)
  • Resolved an issue with all day time off requests within the employee scheduling calendar. (136894)
  • Resolved an issue with the Daily Sales Report which caused the EFT Batch Revenue section to be inflated by the amount of the Ledger Payments or Ledger Credits applied at POS. (136790)
  • Resolved an issue with the EFT Supplemental Fee which caused it to be pushed out an extra month into the future when it is set to bill the customer monthly. (135290)
  • Resolved an issue with the SunLync Mail Service which caused the service to stop sending Employee Alerts emails and others due to a Customer Receipt attachment being left in memory. (138555)
  • The Customer Activity report, when run the cash drawer drop process, will no longer be missing text in the report in comparison to the Customer Activity report run from the Reports module. (133079)
  • The DLL associated with processing credit card transactions against the Cayan Genius device will now send the correct version of the file to Cayan so Cayan can determine the version of the file the user is using. (135970)
  • The EFT Revenue will display values in full format opposed to displaying hashed numbers, for the total values, in the print preview view. (137726)
  • The mail service error log will now contain a carriage return between errors. (140213)
  • The text for "State" will now display in the Required Fields setup window. (134536)
  • Updated the warning message that would display when attempting to Refund an already reversed transaction. (136922)
  • Employee Display options in Security Templates > Employees will now correctly display employees based off of store affiliation. (130298)
  • Offline Utility transactions will now display tan tax on Offline Utility Transaction History reports. (135822)
  • Resolved an issue affected German installation instances where a POS Void would round the values down. (137804)
  • Resolved an issue that caused using the "Change Store" button in the Customer Service Maintenance Tickets window to prompt the user with a "Connection is not defined" error message. (135174)
  • Resolved an issue which allowed employees to change EFT Membership statuses even if their Security Parameter was set to not allow Status Changes. (126500)
  • Resolved an issue which allowed employees to receive incorrect commission amounts when selling multiple equipment upgrades. (136304)
  • Resolved an issue which allowed the removal of a Points payment (when 'as discount'), at POS, to occur but did not recalculate item cost of the item once the Points were removed. (132008)
  • Resolved an issue which allowed users to process and print a purchase order even if quantity isn't greater than 0 for the inventory being order in the purchase order. The system will now check to ensure products have a quantity greater than 0 and prompt the user to correct it. (135338)
  • Resolved an issue which caused a "List index out of bounds (30)" error to occur when attempting to update an "All Day" Time Off Request in the Employee Scheduling screen. (137100)
  • Resolved an issue which caused a bottle deposit to not be removed if an inventory item applicable to a container deposit is added to the transaction grid with a package and the package is removed. (136063)
  • Resolved an issue which caused a caught exception error to occur when attempting to double click the License Scan button twice. (131894)
  • Resolved an issue which caused a container deposit to be stuck in the transaction grid, when removing the inventory item that has a container deposit attached and a client specific promotion applied, from the transaction grid. This would cause the user to not proceed unless reinitiating a search for the customer again. (139826)
  • Resolved an issue which caused a MySQL error to occur during posting an EFT batch. (138442)
  • Resolved an issue which caused a permission error when trying to process payment through Cayan with SSL enabled. (137815)
  • Resolved an issue which caused an "Error in formula" error to display upon attempting to run the Employee Rankings Report. (135185)
  • Resolved an issue which caused an error message to appear if a customer attempted to tan on a Courtesy Tan, for German installation instances. (135473)
  • Resolved an issue which caused an error to occur upon clicking the Change Store button in the Customer Issues module of SunLync. (137877)
  • Resolved an issue which caused an issue selling three items when using bundled discounts where you would get a pop-up box to select a bundled discount item, but the options in the window x were not visible. (138108)
  • Resolved an issue which caused an issue with the service pricing Copy function. The service pricing would not copy to another membership if the price per minute was a decimal. This affects customers with German installation instances. (133974)
  • Resolved an issue which caused client "variable tags" to not display in the email subject upon sending a receipt or document. (138176)
  • Resolved an issue which caused customers the inability to use over $399 from their account ledger credit in order to pay for items. (131064)
  • Resolved an issue which caused customers who were within the non-UV regulation age range to not be able to tan due to the UV regulation option: Customers aged [0] or younger may only non-UV tan [0] times in [0] days. (133182)
  • Resolved an issue which caused expiration dates to not be set correctly upon reversing the Give Promotions process. (139193)
  • Resolved an issue which caused Invoice deduction types to not be displayed in the EFT information screen in customer maintenance if a customer utilizes that payment type for their EFT membership. (129479)
  • Resolved an issue which caused running instances of Microsoft Word to be closed upon closing the send email window in the Customer Issues module. (138254)
  • Resolved an issue which caused the "Minimum hours between tans" to be limited to a lowest value of 10. Setting this lower than 10 would cause an error to appear. (124259)
  • Resolved an issue which caused the action of applying a promotion, points and cash as payment types, in that order to the transaction grid, to show that the customer owed additional funds even when the payment types totaled the sale amount of the items. (136895)
  • Resolved an issue which caused the confirmation window to be blank when removing the "Referred by" client from the Customer Maintenance window. (135657)
  • Resolved an issue which caused the customer's package to not display on their account if including an upgrade tan on the service with a decimal upgrade amount into the transaction for German installation instances. (139846)
  • Resolved an issue which caused the Daily Sales Report to Deposit Analysis to not balance the Daily Sales Payments report for reversed transactions, in the event the initial transaction was paid for with cash and change was given back to the customer. (135866)
  • Resolved an issue which caused the display labels for Memberships and Packages, when adjusting them in back office, to display the incorrect service name in the Adjustment window. Also, a result a "Field 'UnitType' not found" error message would appear when attempting to adjust a membership due to the system attempting to display a package description. (134764)
  • Resolved an issue which caused the Freeze Dues to not be displayed in the point of sale prompts when a customer is freezing their EFT membership. Instead #FREEZEDUES# would be displayed. (135369)
  • Resolved an issue which caused the Give Package process to fail to return customers if the service Status selected was ANY. (135649)
  • Resolved an issue which caused the incorrect card on account to be billed in the event a customer had multiple accounts active. (138850)
  • Resolved an issue which caused the Management EFT Reports to not populate data into the tables which led to EFT Revenue displaying as $0 in the Management Reports. (124409)
  • Resolved an issue which caused the Management Reports Total Revenue by Day report to not pull data. The SunLync Scheduler has been updated to correct this issue. (117953)
  • Resolved an issue which caused the message "Room has just been selected by another user. Click "OK" to find next available" to appear in the event a customer had quotes in their name. Quotes will now be removed from the customer's name upon insert or update. (140045)
  • Resolved an issue which caused the Points Ledger transfer option to display the customer name labels reversed of who the ledger balance was debiting and crediting. (140201)
  • Resolved an issue with the auto populate zip code feature which caused incorrect city/states to populate when entering a Zip code. (133710)
  • Resolved an issue with the Daily Sales Report which caused certain Package line items to not display in the Sales Analysis Detail section of the report. (135525)
  • Resolved an issue with the Offline Service Utility not correctly reading the configuration file in order to display the Scheduling Start Date. (133603)
  • Resolved an issue which allowed the "Void Tan Only" option to be selected even if it is disabled in back office. (134713)
  • Tan tax will now be displayed in the history mode transactions report. (135863)
  • The Approximate Wait Time, on the Equipment Availability screen, will now accurately depict the wait time until the specific Equipment Type is available. (132161)
  • The Promotion Breakdown Detail report will now only show transactions in which promotions were applied to. (129448)
  • Updated the model databases so the default charge card payment types cannot be deleted. The ability to delete these payment types affect the ability for some types of payments to save correctly. (140281)
  • When adjusting the Tokenization settings for a location, selecting to update All Locations will also update the Corporate location. (132148)
  • When deleting a membership from the Membership Maintenance window, the prompt to delete it will now display correctly. (135650)
  • You will no longer be able to "X" out of the Store Parameters "Save Menu" which ask whether to update the current store, all locations or stores from the store update list. (136040)
  • Resolved an issue which caused the PPTA and PTA to not show tans in the desktop goals. (135742)
  • Resolved an issue which caused a "floating point value" error to occur when attempting to refund a value over 999.99.  (140924)
  • Resolved an issue which caused a voided EFT payment to display in the EFT Approved Payments screen in Customer Maintenance as an approved payment.  (140931)
  • Corrected the time & date format in the PCA iBan Billing Info screen for the Purchase Date and Next Draw date, for German installation instances. (141002)
  • Resolved an issue which caused a blank description to appear for Voided pay on account transactions in the Customer Maintenance > Account Ledger screen.  The voided transaction will now display correctly.  (141039)
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