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Invalid Pointer Error(s)

Article ID: 130
Last updated: 13 Oct, 2016
Revision: 2
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Invalid Pointer on Batch Submission/Re-submission

Cause: This is typically caused by invalid data being provided to SLIMCD and having an error returned regarding the data.


Resolution: 

  1. If Tokenization is enabled, ensure that the client account that is receiving the error is correctly tokenized
  2. Ensure that the Name On Account value is correctly populated with a first and last name - single name entries cause this error
  3. Ensure that the CC expiration date is valid - correctly formatted (MMYYYY) and/or correctly encrypted
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