Knowledge Base
 
   
Installation & Configuration
SunLync Offline Utility Overview
Purpose of article The SunLync Offline Utility allows salons the ability to process customers and sales when a connection to the database is not present due to either an Internet outage, database repair, or server outage. This is a guide to assist employees on proper operation of the Offline...
rating 18 Oct, 2017 Views: 715 Comments: 0
New SunLync Updater Information and Configuration
New SunLync Updater Information and Configuration Overview Beginning in version 9.1.0.0, users will have the ability to use SunLync's new upgrade distribution process. When enabled, workstations using the process will target the SunLync client version associated with the version of the SunLync...
rating 17 Oct, 2018 Views: 290 Comments: 0
Understanding Security Templates
Purpose of article In this article we will discuss the purpose of security templates, how to setup security templates and how these templates can affect your salon. What is the Purpose of Security Templates? Gives the owner the ability to select what a employee has access to Allows...
rating 09 Dec, 2016 Views: 209 Comments: 0
Understanding EFT Draw Days Settings
Purpose of article This document is intended to help you better understand the Draw Day, Submit Day, Freeze Day, and Cancel days in SunLync as well as how they interact with specific EFT Membership options. EFT Draw Days Options Draw Day: The draw day determines what day the rules below...
rating 13 Dec, 2016 Views: 185 Comments: 0
How To Use SUpdate to Upgrade
How to use SUpdate to Upgrade Description The primary objective of SUpdate utility is to update a client’s computer without the need to download the larger install file. The SUpdate downloads a file that is typically about 50mb. The full install is usually around 280mb. Instructions ...
rating 08 Aug, 2018 Views: 172 Comments: 0
SunLync SSL Configuration
Note: This article is for informational purposes only. The SunLync Support Team is unable to provide support on the proper configuration of MySQL for SSL or the creation of certificates. Server Setup Check to see if MySQL has SSL enabled with the query: show variables like '%ssl%'; If the...
rating 03 Jul, 2018 Views: 172 Comments: 0
Lamp Change Utility
Lamp Change Utility Understanding How to Change your Lamps Every tanning salon needs to change their lamps within their beds. The best way to track the hours on a bulb, is from the lamp change utility window. This will allow customers to see hours, and reset their times to zero. This window...
rating 29 Jun, 2017 Views: 142 Comments: 0
UK Database Parmfile Setup
UK Database Parmfile Setup Purpose of article To configure a SunLync database with UK settings. Sometimes these parameters are required if a customer is getting a time or date error message. Error : '07/31/2018' is not a valid date and time OK Supporting Information - Solution -...
rating 01 Aug, 2018 Views: 28 Comments: 0